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Tokyo luxury hotels (newer consolidated thread)

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Old Jan 21, 2019, 9:52 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RichardInSF
Reviews of Tokyo hotels to be found in dedicated threads (If you review another Tokyo luxury hotel, put it in a thread and add a link here, thanks!)

Aman Tokyo (not a formal review but as detailed as one) -- https://www.flyertalk.com/forum/show...ferrerid=14479

Mandarin Oriental Tokyo -- https://www.flyertalk.com/forum/show...ferrerid=14479

Peninsula Tokyo -- https://www.flyertalk.com/forum/show...ferrerid=14479

Park Hyatt Tokyo -- https://www.flyertalk.com/forum/show...ferrerid=14479

The Prince Gallery Tokyo Kioicho -- https://www.flyertalk.com/forum/show...ferrerid=14479

The Prince Gallery Tokyo Kioicho from luxury perspective — https://www.flyertalk.com/hotel-revi...d-service-2620
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Tokyo luxury hotels (newer consolidated thread)

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Old Apr 2, 2024, 2:03 pm
  #1096  
 
Join Date: Feb 2018
Posts: 201
Originally Posted by GodAtum
Sorry I wasn't clear. I don't mind not having a balcony, I just want to be able to rest in my room peacefully. Looking for a room with fantastic views and access to a lounge.
Ritz Carlton club deluxe king. Fantastic Views: check. Quiet: check. Access to a lounge: check.

https://www.ritzcarlton.com/en/hotel...mPoolCode=clbl
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Old Apr 2, 2024, 3:16 pm
  #1097  
 
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Originally Posted by od_sf
Ritz Carlton club deluxe king. Fantastic Views: check. Quiet: check. Access to a lounge: check.

https://www.ritzcarlton.com/en/hotel...mPoolCode=clbl
I think I'll have to rule that out as this review leaves much to be desired. And this one says

Originally Posted by Michaeljinnyc
The Ritz-Carlton, Tokyo: Extremely overpriced for what it is. Old, tired rooms with the worst bathroom. Mediocre service and did not like the location.
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Old Apr 2, 2024, 3:25 pm
  #1098  
 
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Originally Posted by GodAtum
I think I'll have to rule that out as this review leaves much to be desired. And this one says
At some point you are going to have a make a decision and stop asking for help choosing.
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Old Apr 2, 2024, 6:57 pm
  #1099  
 
Join Date: Feb 2018
Posts: 201
Originally Posted by GodAtum
I think I'll have to rule that out as this review leaves much to be desired. And this one says
If I understand correctly, you're only looking for a brand new, beautifully designed room with the best service, amazing views, access to a great club, a lovely bathroom, a quiet atmosphere (especially the balcony!), and in the best location. And, of course, at a reasonable price.

Good luck to you!
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Old Apr 2, 2024, 11:54 pm
  #1100  
 
Join Date: Jul 2023
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Originally Posted by GodAtum
I think I'll have to rule that out as this review leaves much to be desired. And this one says
[MENTION=271796]GodAtum[/MENTION], you’ve been asking for months 😂. Were you actually planning to go to Tokyo?
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Old Apr 3, 2024, 1:35 am
  #1101  
 
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I did book the Palace Hotel but after hearing the news the construction work is disturbing people I thought it best to move hotels as I don't want my holiday ruined by not being able to sleep.

Last edited by GodAtum; Apr 3, 2024 at 1:49 am
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Old Apr 3, 2024, 2:26 am
  #1102  
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Originally Posted by GodAtum
I'm very concerned about this news. I am staying there at the end of May in a Club Deluxe room with balcony. Will I not be able to use the balcony comfortably with all the noise?



A few points that I noticed. No escort up to the room on check-in which is more 4 star then 5. No separate lounge for suite guests. Seeing this review, I wouldn't bother going for a balcony as it's very nosy!
You really need to get off the whole 5 star = escort and in-room check-in too. You'll be sorely disappointed in Tokyo. They're only escorting high worth guests, repeat guests and maybe high end suite guests. For what it's worth, the lounge check in for the Palace Hotel was done with the utmost hospitality and service.
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Old Apr 3, 2024, 3:58 am
  #1103  
 
Join Date: Oct 2006
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Originally Posted by GodAtum
I did book the Palace Hotel but after hearing the news the construction work is disturbing people I thought it best to move hotels as I don't want my holiday ruined by not being able to sleep.
The construction didn't particularly disturb us at the Palace and it did not go on overnight. Although I hesitate to recommend you not change your plans, we would certainly not hesitate to go back. Asking for a high floor would be a good strategy.
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Old Apr 3, 2024, 4:39 am
  #1104  
 
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Originally Posted by Mickidon
The construction didn't particularly disturb us at the Palace and it did not go on overnight. Although I hesitate to recommend you not change your plans, we would certainly not hesitate to go back. Asking for a high floor would be a good strategy.
That's good to hear. Where abouts is the construction, in the south of the hotel in the park or to the east?
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Old Apr 3, 2024, 6:01 am
  #1105  
 
Join Date: Oct 2006
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Originally Posted by GodAtum
That's good to hear. Where abouts is the construction, in the south of the hotel in the park or to the east?
Facing the hotel, with your back to the Imperial Gardens, the construction site is on the right side, diagonal away from the hotel. As such, ask for a high floor
on the extreme left, the line where the lounge is located. Perhaps if you called the hotel and talked this over with them, they would assign you a suitable location. I found
them to be extremely accommodating in all respects. And I guess, if it becomes intolerable, you can leave.
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Old Apr 4, 2024, 5:59 pm
  #1106  
 
Join Date: Apr 2021
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Will be in Japan in 2 weeks. As a member of the Janu pre-opening board, I'm excited to see it in person. I've booked 4 nights in the Tower View Suite (with balcony) - the highest before Janu Suite.

I will also tour the Janu suite, which was unavailable for booking until May as it's undergoing some final touches, so I am told.

We will also stay @ Aman Tokyo, Kyoto, & Park Hyatt Kyoto in the Ninenzaka House. Stay tuned...

P.S. unrelated... but also flying the new JAL business suites onboard the A350-100

Last edited by luxefarer; Apr 4, 2024 at 6:11 pm
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Old Apr 5, 2024, 12:52 pm
  #1107  
 
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Originally Posted by nlf
Two things to note for people considering the MO post-COVID:
1) the bar under the lobby is now non-smoking, which is very nice.
2) the spa is only open all day for people getting treatments or staying in suites, otherwise you have to go between 6:30am-9am, which is really disappointing.

​​​​​​​I'm not sure if this is helpful, but I stayed in a room at MO Tokyo and got all day access to the spa facilities by booking via a Four Seasons Preferred Partner.

Also - some one here mentioned the service is so-so. My experience was that the service was fantastic and I was left wanting for nothing. Loved this hotel.
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Old Apr 5, 2024, 1:52 pm
  #1108  
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Originally Posted by 5mSvGlow
I'm not sure if this is helpful, but I stayed in a room at MO Tokyo and got all day access to the spa facilities by booking via a Four Seasons Preferred Partner.

Also - some one here mentioned the service is so-so. My experience was that the service was fantastic and I was left wanting for nothing. Loved this hotel.
I'll second MO Tokyo's excellent service. May not be as proactive, but if you do ask, you will receive excellent service (ie. the ground floor staff took their time to walk us down to the subway station, taught us how to use the kiosk, and got one day subway tickets for us; as first time visitors who never used Tokyo's subway, it was much welcomed).

Their spa service has amazing high level city views.

Lastly, their afternoon tea service is our favorite in the world so far......when we had a Narita layover, we made sure we came back for the afternoon tea again.
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Old Apr 7, 2024, 5:30 am
  #1109  
 
Join Date: Mar 2010
Location: UK
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Originally Posted by 5mSvGlow
I'm not sure if this is helpful, but I stayed in a room at MO Tokyo and got all day access to the spa facilities by booking via a Four Seasons Preferred Partner.

Also - some one here mentioned the service is so-so. My experience was that the service was fantastic and I was left wanting for nothing. Loved this hotel.
Originally Posted by HaleiwaFlyer
I'll second MO Tokyo's excellent service. May not be as proactive, but if you do ask, you will receive excellent service (ie. the ground floor staff took their time to walk us down to the subway station, taught us how to use the kiosk, and got one day subway tickets for us; as first time visitors who never used Tokyo's subway, it was much welcomed).

Their spa service has amazing high level city views.

Lastly, their afternoon tea service is our favorite in the world so far......when we had a Narita layover, we made sure we came back for the afternoon tea again.
Would you say the lack of Club Lounge reduces the service in the suites? As no separate check-in etc.
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Old Apr 7, 2024, 6:03 am
  #1110  
 
Join Date: Jul 2023
Posts: 229
Originally Posted by GodAtum
Would you say the lack of Club Lounge reduces the service in the suites? As no separate check-in etc.
Jesus… a club lounge is the least thing I would consider on a trip to Tokyo because you’ll be out all day exploring and eating the wonderful food! (Hopefully). Please don’t fly halfway across the world as stay in your room all day as you can do that anywhere.

Hotels of the highest calibre usually don’t have club lounges. Lounges are more of a Hilton/IC thing. And even if it gets crowded at check in in hotels like MO Tokyo, I’m sure they’ll seat you somewhere and come to you once they’re ready. Check-ins in Japan are quite efficient too btw. You won’t have to queue like I did at the Sheraton HK (A dump too)! Also check-in/out times in Japan are quite rigid compared to elsewhere.

I don’t know why you’re obsessed with feeling superior and getting better service. Service at those establishments are usually exemplery and you’ll be treated the same as anyone else, unless you stay in a Presidential suite lol. On the last note, if you’re worried about the breakfast being a zoo, therefore, comtemplating the use of lounges, don’t. This is usually the case but not in Japan. But if you’re can’t be arsed to come down then order room service is fine as well.
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