'Exciting' enhancements to OS longhaul
Jul 25, 2008, 12:21 pm
#1
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Original Poster
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,182
'Exciting' enhancements to OS longhaul
OS found the key to success:
Introducing the Austrian "Feel Good Program"
It's no secret that other airlines are cutting costs and services wherever they can, but at Austrian Airlines, we're taking the opposite approach and are offering passengers a "little bit extra" on all long-haul flights with the new "Feel Good Program," including:
-A personal water bottle for every passenger who boards the aircraft, whether in Economy or Business class, filled with refreshing Austrian Vöslauer spring water.
-Exclusive Riedel glasses: Austrian Airlines Business Class has just enhanced its beverage service further by joining forces with Riedel - the renowned Austrian glass manufacturer. Not only has Riedel designed a special champagne glass exclusively for Austrian, but on all long-haul and Premium service flights, drinks will be served in "O" series glasses - a trendy reinterpretation of the classic wine glass.
-A "turn down" service which pampers Business Class passengers by drawing crisp white linens over their blankets and pillow. A five star hotel experience in the sky!
Introducing the Austrian "Feel Good Program"
It's no secret that other airlines are cutting costs and services wherever they can, but at Austrian Airlines, we're taking the opposite approach and are offering passengers a "little bit extra" on all long-haul flights with the new "Feel Good Program," including:
-A personal water bottle for every passenger who boards the aircraft, whether in Economy or Business class, filled with refreshing Austrian Vöslauer spring water.
-Exclusive Riedel glasses: Austrian Airlines Business Class has just enhanced its beverage service further by joining forces with Riedel - the renowned Austrian glass manufacturer. Not only has Riedel designed a special champagne glass exclusively for Austrian, but on all long-haul and Premium service flights, drinks will be served in "O" series glasses - a trendy reinterpretation of the classic wine glass.
-A "turn down" service which pampers Business Class passengers by drawing crisp white linens over their blankets and pillow. A five star hotel experience in the sky!
).
Jul 25, 2008, 1:40 pm
#5
Join Date: Aug 2007
Location: LAX
Programs: Alaska 75K
Posts: 489
A bottle of water is nice - it is a cheapo thing that costs them nothing and the water may be average (i have no idea), but the fact of having your own bottle and not having to ask FA for a refill on a 10 hr flight is a big plus. I go through 10 glasses of water on my TATL flights and usually try to buy a good size bottle at the airport.
Now, if this is a tiny bottle - it is worthless.
Now, if this is a tiny bottle - it is worthless.
Jul 25, 2008, 1:54 pm
#6
Join Date: Jan 2005
Location: A Sight For Roll Eyes
Programs: :enrolleyes:+, :drôleyes:
Posts: 5,461
Not only has Riedel designed a special champagne glass exclusively for Austrian, but on all long-haul and Premium service flights, drinks will be served in "O" series glasses
Gotta love the "O" series
Jul 25, 2008, 2:08 pm
#7
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Original Poster
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,182
The standard bottle issue in OS is about 1 glass worth: see pics 101 and 98 here: http://www.airlinemeals.net/meals/Au...nes061080.html
Jul 25, 2008, 2:20 pm
#8
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,606
Makes it a *lot* easier on the crew, if it's a full flight, I would imagine, and generates a lot of goodwill among pax!
Jul 25, 2008, 3:38 pm
#10
FlyerTalk Evangelist
Join Date: Nov 2006
Location: SZG, Austria
Programs: LH(OS) HON, IC RA
Posts: 33,194
Jul 25, 2008, 3:54 pm
#11
Join Date: Nov 2007
Location: LEJ BRU
Posts: 1,156
They just let him pass by early august and THEN they gonna start that new service.
"das „kleine bisschen Mehr“ an Service auf Flügen nach Bangkok, Tokio, Peking, Toronto, Washington, New York, Chicago (bis 26. Oktober)"
"das „kleine bisschen Mehr“ an Service auf Flügen nach Bangkok, Tokio, Peking, Toronto, Washington, New York, Chicago (bis 26. Oktober)"
Jul 25, 2008, 4:05 pm
#12
FlyerTalk Evangelist
Join Date: Nov 2006
Location: SZG, Austria
Programs: LH(OS) HON, IC RA
Posts: 33,194
Jul 25, 2008, 9:04 pm
#14
Moderator: Asiana & Qantas Frequent Flyer
Join Date: Dec 2006
Location: STR/SYD/SMF
Programs: QF Lifetime SG, LH HON, OZ Lifetime Diamond +, HH Diamond, Marriott Lifetime Platinum
Posts: 14,375
A nice touch from OS. Water bottles are always good and turn down service could be nice as well.
Jul 26, 2008, 12:10 am
#15
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,606
)