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UA award using LH miles.. can airport ticket?

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Old Aug 20, 2006, 2:05 pm
  #1  
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UA award using LH miles.. can airport ticket?

Forgive me if this has been covered, I tried searching but all I was getting was a blank screen.

Anyhow, a friend of mine is trying to use LH miles for an award ticket on UA. The inventory is available, but of course it's the weekend, and the LH mileage desk is closed.

Does anyone know if LH ticket agents would be able to process his award if he were able to visit the ticket counter at an airport that LH serves?

- Robert
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Old Aug 20, 2006, 11:13 pm
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Originally Posted by rwinn
Forgive me if this has been covered, I tried searching but all I was getting was a blank screen.

Anyhow, a friend of mine is trying to use LH miles for an award ticket on UA. The inventory is available, but of course it's the weekend, and the LH mileage desk is closed.

Does anyone know if LH ticket agents would be able to process his award if he were able to visit the ticket counter at an airport that LH serves?

- Robert
it depends on the airport... @NUE for example, they do.
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Old Aug 20, 2006, 11:35 pm
  #3  
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Is there a list anywhere of airports they can ticket awards at?
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Old Aug 21, 2006, 12:18 am
  #4  
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The LH call center is available 24/7 and can make award reservations 24/7.
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Old Aug 21, 2006, 2:01 am
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Originally Posted by Kiwi Flyer
Is there a list anywhere of airports they can ticket awards at?
I though all LH ticketing desks can do so.
If I needed a paper tix (say if there is a US segment in there), they offered
me to collect it from any tix desk I wanted.
But the 48 hours advance does still hold, doesn't it?
Originally Posted by flysurfer
The LH call center is available 24/7 and can make award reservations 24/7.
Very much like our Flymaster .
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Old Aug 21, 2006, 7:04 am
  #6  
 
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Originally Posted by weero
But the 48 hours advance does still hold, doesn't it?
well, by the rules: yes

that said, I once had an all new award reserved and issued 3 hours before departure at the airport.

cheers

ben
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Old Aug 21, 2006, 8:43 am
  #7  
 
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Any LH ticketing counter can do it, meaning any airport LH is flying to, as they need a ticketing place anyway for posisble changes.

Just had one not only issued but also booked at JNB ... very helpful !
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Old Aug 21, 2006, 2:06 pm
  #8  
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Originally Posted by roundtheworld
Any LH ticketing counter can do it, meaning any airport LH is flying to, as they need a ticketing place anyway for posisble changes.
I thought that might be the case. Unfortunately in this case I leave from an airport LH (or any LH group airlines) doesn't serve. I'll work on plan B.
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