FRA-SFO/ORD vv Cancelled till 22MAR2024 due to B748 crew issues
Mar 11, 2024, 6:27 pm
#1
Original Poster
Join Date: Nov 2005
Location: LAX
Programs: UA 1K MM; Bonvoy Titanium; most other FF programs...
Posts: 654
FRA-SFO/ORD vv Cancelled till 22MAR2024 due to B748 crew issues
My flight from SFO-FRA-FLR (LH First) was cancelled.
When I originally looked, no rebooking.
Looked a little later, rebooked SFO-ZRH-FLR (LX First). Fine, works for me.
In addition, it now shows another flight SFO-LHR-ZRH (BA First). This one has a ticket number. They both are listed in My Bookings.
How do I get the LX one to be the ticketed one? I'm supposed to go to FLR, not ZRH, and I don't want to fly BA.
I tried using the Chat Bot once and made it to Live Agent, only to be disconnected.
When I originally looked, no rebooking.
Looked a little later, rebooked SFO-ZRH-FLR (LX First). Fine, works for me.
In addition, it now shows another flight SFO-LHR-ZRH (BA First). This one has a ticket number. They both are listed in My Bookings.
How do I get the LX one to be the ticketed one? I'm supposed to go to FLR, not ZRH, and I don't want to fly BA.
I tried using the Chat Bot once and made it to Live Agent, only to be disconnected.
Last, where do I find the number for the LH first hotline if there is a cancellation?
Last edited by FoxFlyer; Mar 11, 2024 at 6:53 pm
Mar 15, 2024, 7:30 pm
#2
Join Date: Sep 2019
Location: TRS & SFO, sometimes BRU & NYC
Programs: DL DM; AFKL FBE; ITA Exec
Posts: 213
Interestingly, LH455/454 (SFO<>FRA) seems to be canceled through next week. Wondering what's up with that??
Mar 15, 2024, 7:34 pm
#3
Join Date: Sep 2019
Location: TRS & SFO, sometimes BRU & NYC
Programs: DL DM; AFKL FBE; ITA Exec
Posts: 213
I'm curious - was this strike related because the cabin crew would be landing on 12 March? I only ask as I am on this flight LH 455 tomorrow (Tuesday, 12 March). Looks like inbound LH 454 was cancelled Tuesday, so I assume the 747-8 is still at SFO and should be able to fly LH455 tomorrow/Tuesday?
Last, where do I find the number for the LH first hotline if there is a cancellation?
Last, where do I find the number for the LH first hotline if there is a cancellation?
Mar 15, 2024, 8:05 pm
#4
Join Date: Jul 2015
Location: HAG
Programs: Der 5* FTL
Posts: 8,089
LH is notoriously short of 748s, I'm guessing one was forced into bigger maintenance, they didn't have a suitable replacement, and SFO was chosen as the one to get the axe as there's decent coverage between UA flights, other group hubs and possiblity to leverage UA feeding into another NA destinations.
Mar 15, 2024, 8:34 pm
#5
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,662
Currently cancelled through to 23rd, presumably LH do not currently have a frames to service the route.
Mar 15, 2024, 9:50 pm
#6
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,662
LH is notoriously short of 748s, I'm guessing one was forced into bigger maintenance, they didn't have a suitable replacement, and SFO was chosen as the one to get the axe as there's decent coverage between UA flights, other group hubs and possiblity to leverage UA feeding into another NA destinations.
Mar 16, 2024, 1:20 pm
#7
Join Date: Feb 2005
Location: ZRH
Programs: LX HON***, FB Silver, BA Silver, Bonvoy Gold, Hyatt GP, Hertz Gold, GHA Black
Posts: 830
https://www.aerotelegraph.com/luftha...personalmangel
Mar 16, 2024, 4:29 pm
#8
Join Date: Aug 2008
Location: Geneva
Programs: LX SEN, AFKL Platinum, BA Bronze,
Posts: 5,651
according to aerotelegraph, LH do not have enough 747-8 pilots at the moment - they canceled SFO until March 22
https://www.aerotelegraph.com/luftha...personalmangel
https://www.aerotelegraph.com/luftha...personalmangel
Mar 16, 2024, 4:46 pm
#9
Join Date: Feb 2005
Location: ZRH
Programs: LX HON***, FB Silver, BA Silver, Bonvoy Gold, Hyatt GP, Hertz Gold, GHA Black
Posts: 830
Mar 17, 2024, 6:45 am
#11
Join Date: Feb 2017
Location: London
Programs: BAEC Gold, Marriott LT Platinum
Posts: 2,343
Mar 17, 2024, 3:53 pm
#13
Join Date: Sep 2019
Location: TRS & SFO, sometimes BRU & NYC
Programs: DL DM; AFKL FBE; ITA Exec
Posts: 213
according to aerotelegraph, LH do not have enough 747-8 pilots at the moment - they canceled SFO until March 22
https://www.aerotelegraph.com/luftha...personalmangel
https://www.aerotelegraph.com/luftha...personalmangel
Mar 17, 2024, 7:34 pm
#14
Join Date: May 2007
Programs: UA 1K, Hyatt Globalist
Posts: 5,475
What would be the point of reinstating the flights if they've already rebooked affected pax and those pax have already adjusted their own travel and life plans in response to the cancellation/rebook? Unless there are many pax who weren't able to be rebooked and are still in limbo (unlikely), it seems silly and not worthwhile to have to manually identify the affected pax on several other LH/UA flights, rebook them back, and upend their lives a second time.