Buy on board coming to LH/OS/LX/EN regional flights in 2021
Nov 17, 2020, 9:39 am
#31
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Nov 17, 2020, 10:40 am
#34
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Looks like I'm in the minority here but to me this is an improvement. I very much dislike the current sandwich offering and always decline any economy class snacks. With BoB I can now have something proper to eat on board for example if I am in a hurry to the plane and have not had time to eat at the airport. 
I do agree that complimentary coffee/tea/water would be nice but IMO if one really needs something else to drink they can as well buy it.
I do agree that complimentary coffee/tea/water would be nice but IMO if one really needs something else to drink they can as well buy it.
Nov 17, 2020, 11:08 am
#35
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While its true that customers had been contacting LH asking for BOB (I was one of them so it's good to see my letters are listened to), I totally reject the use of the climate EMERGENCY being a reason behind this.
The press release says:
The only sustainable airline is an airline that doesn't fly at all. There's 7 years left to save the world. This isn't difficult. So, please Frau "who doesn't like her Umlauts" Förster don't you dare say you give even a morsel of care for environmentally friendly matters.
According to the information posted on the LX forum, they will continue to offer water and a chocolate?
The press release says:
With the new concept, the airlines are also investing more heavily in sustainability by selecting environmentally friendly products and packaging and by reducing food waste through more customized production.
According to the information posted on the LX forum, they will continue to offer water and a chocolate?
Nov 17, 2020, 12:37 pm
#37
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How long until the business class offering is a free choice from the trolley?
Nov 17, 2020, 2:40 pm
#38
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From the PR of RiM
So I guess its one solution for all and means that Do&Co is gone for OS on regional routes for sure.
From spring 2021, the new high-quality food and beverage products will be available to Economy class
passengers on Lufthansa, SWISS, and Austrian Airlines short- and medium-haul flights. Based on their respective
brand identity, Retail inMotion designed individual product concepts together with the airlines. The common
denominator will be the emphasis on fresh, regional highlights, as well as a carefully selected and curated
assortment of snacks and drinks. The new concept will be introduced consecutively by each airline and replace
complimentary snacks.
passengers on Lufthansa, SWISS, and Austrian Airlines short- and medium-haul flights. Based on their respective
brand identity, Retail inMotion designed individual product concepts together with the airlines. The common
denominator will be the emphasis on fresh, regional highlights, as well as a carefully selected and curated
assortment of snacks and drinks. The new concept will be introduced consecutively by each airline and replace
complimentary snacks.
Nov 17, 2020, 2:48 pm
#39
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To be honest, the meals in J were nothing to write home about anyway. I can live without those for the odd 45-120 minutes flight and probably wouldn’t even notice.
Nov 17, 2020, 3:31 pm
#40
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I thought Lufthansa were embarrassed by the dreadful service that Eurowings offers and generally by the presence of Eurowings, basically ersatz Germanwings (ugh...does anybody miss them?). Everything about that airline sucks. The only thing that is good about it is that you can get miles and flight segments.
Nov 17, 2020, 4:15 pm
#41
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Nov 17, 2020, 9:30 pm
#43
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Nov 18, 2020, 2:22 am
#45
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At the LH Group airline hubs, are there any retailers that sell kimchi for on-board consumption? Enough of that being eaten on board LG Group airlines' short-haul flights may be just enough to cause a customer revolt over this customer-unfriendly change by LH group airlines.
Indeed the gap between the "full service" airlines and the LCCs is narrowing to the point where people will be doing more and more of just that. It's just that old customer habits tend to be sticky and that there may still be a greater convenience factor in flying with the "full service" airlines than in flying with the LCCs.
Indeed the gap between the "full service" airlines and the LCCs is narrowing to the point where people will be doing more and more of just that. It's just that old customer habits tend to be sticky and that there may still be a greater convenience factor in flying with the "full service" airlines than in flying with the LCCs.
Last edited by GUWonder; Nov 18, 2020 at 2:27 am