Buy on board coming to LH/OS/LX/EN regional flights in 2021
Nov 17, 20, 3:44 am
#1
Moderator, Turkish Airlines Miles&Smiles & Accor ALL
Original Poster
Join Date: Apr 2009
Location: BRU
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Buy on board coming to LH/OS/LX/EN regional flights in 2021
Buy on board coming to LH, OS and LX
https://www.lufthansagroup.com/en/ne...nal-touch.html
In the near future, Lufthansa, SWISS and Austrian Airlines will be offering g their customers a new range of services in Economy Class. Starting in spring 2021, passengers on short and medium-haul routes will be able to purchase a broad selection of high-quality foods and beverages on board to suit their needs....
Nov 17, 20, 4:11 am
#2
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN**
Posts: 47,177
"Our current snack offer in Economy Class does not always meet the expectations of our guests," explains Christina Foerster, Member of the Executive Board Lufthansa Group responsible for Customer, IT & Corporate Responsibility. "The new offer was developed on the basis of feedback from our customers. With the high-quality offer available for purchase, our passengers will be able to decide what they want to eat and drink on their journey."
Nov 17, 20, 4:19 am
#6
Join Date: Sep 2015
Programs: A3*G,BA Silver
Posts: 1,959
"Our current snack offer in Economy Class does not always meet the expectations of our guests," explains Christina Foerster, Member of the Executive Board Lufthansa Group responsible for Customer, IT & Corporate Responsibility. "The new offer was developed on the basis of feedback from our customers. With the high-quality offer available for purchase, our passengers will be able to decide what they want to eat and drink on their journey."
Seriously? Looks like Alex Cruz is working for LH group now...
Unfortunately LH group has decided to follow BA when it comes to short/medium haul catering. I hope also the laughable Skytrax 'downgrade' LH. 5 star airline with BOB is just a bad joke.
Seriously? Looks like Alex Cruz is working for LH group now...
Unfortunately LH group has decided to follow BA when it comes to short/medium haul catering. I hope also the laughable Skytrax 'downgrade' LH. 5 star airline with BOB is just a bad joke.
Nov 17, 20, 4:19 am
#7
Moderator, Turkish Airlines Miles&Smiles & Accor ALL
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Nov 17, 20, 4:52 am
#11
Suspended
Join Date: Jul 2020
Posts: 471
Of course, the real loss here is in the beverage service. No more free coffee and OJ in the morning. No more free wine or beer in the evening. (Alright, the beer isn't really drinkable but some of the wines aren't bad.)
Nov 17, 20, 4:57 am
#12
Join Date: Sep 2015
Programs: A3*G,BA Silver
Posts: 1,959
AFKL thus far has NOT followed. And BA has rolled back on it. On BA, you get a small bag containing a miniature water, a cookie, and a bag of chips (or the like). Furthermore, coffee and tea are free. Also, water and hot water were always complimentary on BA. They won't be on OS.
Of course, the real loss here is in the beverage service. No more free coffee and OJ in the morning. No more free wine or beer in the evening. (Alright, the beer isn't really drinkable but some of the wines aren't bad.)
Of course, the real loss here is in the beverage service. No more free coffee and OJ in the morning. No more free wine or beer in the evening. (Alright, the beer isn't really drinkable but some of the wines aren't bad.)
Nov 17, 20, 5:00 am
#13
Join Date: Jan 2003
Location: London, UK
Posts: 5,605
Indeed. BoB on BA was meant to be relaunched in January, but is temporarily on hold due to everyone on furlough.
Nov 17, 20, 5:03 am
#14
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN**
Posts: 47,177
Currently the BA BOB is suspended and the caterer delivers a bag to be handed out. Once they go back to normal operations, the contract for BOB will be reset.
Nov 17, 20, 6:22 am
#15
FlyerTalk Evangelist
Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 11,373
So the race to the bottom has finally reached LH Group. Don't really care because my flying is mostly over to AFKL now, but I think it is a really bad decision. What does it cost them to serve the rubbish they already serve (sorry, the nice free stuff)? Does it really mean that Austrian will follow suit? Because OS was about the only decent carrier left in LH Group (apart from Air Dolomiti).
And they really treat us like idiots: "The new offer was developed on the basis of feedback from our customers."
And they really treat us like idiots: "The new offer was developed on the basis of feedback from our customers."
