Nov 5, 2019, 4:16 am
Last edit by: oliver2002
Rebooking waiver issued November 5, 2019 for the strike to occur on November 7-8, 2019
LH advises you what do in case of irreg cancellations here: https://www.lufthansa.com/de/en/flight-disruptions
UFO has called on its cabin crew members for a two-day strike on 7 and 8 November. Lufthansa condemns the UFO's call for a strike in the strongest possible terms and is considering legal steps to prevent the strike. We are currently working at full speed on a special flight plan for Thursday and Friday which will be published on Wednesday. We apologize for any inconvenience that may arise.
Please check this website regularly, leave your mobile number in your Miles & More profile or in your booking and you will automatically be informed about the latest changes.
Your flight has not yet been cancelled, but you still want to change to another day or the train?
In order to give you planning security, we now offer you a free rebooking in the following cases
If you are booked on a domestic Lufthansa flight, we offer you a free exchange of your flight route for a train ticket on this page.
If and when a particular strike begins and flights are actually beginning to be cancelled/automatically rebooked, you can call or use facebook messenger ( https://www.lufthansa.com/de/en/chatbot ) and ask for a rebooking/rerouting. If your ticket was issued by a travel agent or different airline, you are advised to contact the issuing office.
LH usually rebooks to other LH Group carriers, any star alliance carrier or other IATA airline it has an interline agreement with. The preference to do so is in the same order and done only if the preferred alternative doesn't have any free seats in the class of service (not booking class). Award bookings are treated the same way, although you may be requested to contact the issuing carrier for reissuing the ticket. LH issued tickets are usually reissued using the ATC irreg system. Because of the ATC in place, any travel agent who originally issued the tickets can rebook using the rules and reissue the tickets automatically without any intervention required by Lufthansa.
Details of the LH irreg invol rebooking policy is here: https://aviacenter.ru/en/news/2019/04/29/lufthansa-group-airlines.-flight-irregularities-policy-(in-case-of-schedule-changes)/
More details on irreg procedures here: http://www.flyertalk.com/forum/lufth...interview.html
LH advises you what do in case of irreg cancellations here: https://www.lufthansa.com/de/en/flight-disruptions
Information on the announced strike of UFO
UFO has called on its cabin crew members for a two-day strike on 7 and 8 November. Lufthansa condemns the UFO's call for a strike in the strongest possible terms and is considering legal steps to prevent the strike. We are currently working at full speed on a special flight plan for Thursday and Friday which will be published on Wednesday. We apologize for any inconvenience that may arise.
Please check this website regularly, leave your mobile number in your Miles & More profile or in your booking and you will automatically be informed about the latest changes.
Your flight has not yet been cancelled, but you still want to change to another day or the train?
In order to give you planning security, we now offer you a free rebooking in the following cases
- You are booked on a Lufthansa Group flight to and from Frankfurt or Munich with departure on 7 or 8 November.
- Your ticket was issued on and before 4 November.
If you are booked on a domestic Lufthansa flight, we offer you a free exchange of your flight route for a train ticket on this page.
If and when a particular strike begins and flights are actually beginning to be cancelled/automatically rebooked, you can call or use facebook messenger ( https://www.lufthansa.com/de/en/chatbot ) and ask for a rebooking/rerouting. If your ticket was issued by a travel agent or different airline, you are advised to contact the issuing office.
LH usually rebooks to other LH Group carriers, any star alliance carrier or other IATA airline it has an interline agreement with. The preference to do so is in the same order and done only if the preferred alternative doesn't have any free seats in the class of service (not booking class). Award bookings are treated the same way, although you may be requested to contact the issuing carrier for reissuing the ticket. LH issued tickets are usually reissued using the ATC irreg system. Because of the ATC in place, any travel agent who originally issued the tickets can rebook using the rules and reissue the tickets automatically without any intervention required by Lufthansa.
Details of the LH irreg invol rebooking policy is here: https://aviacenter.ru/en/news/2019/04/29/lufthansa-group-airlines.-flight-irregularities-policy-(in-case-of-schedule-changes)/
More details on irreg procedures here: http://www.flyertalk.com/forum/lufth...interview.html
UFO FA Strike [at EW/4U/CL/SXD on 20OCT19, LH 7-8NOV19 & 4U 30DEC-1JAN20]
Nov 6, 2019, 7:52 am
#181
Join Date: Apr 2012
Location: Italy
Programs: UA 1k 1MM
Posts: 84
I wish they could have just published a list of the flights they expected to cancel instead of us all constantly refreshing and crashing their website. If your flight wasn't on the list you could rest easy at least for some hours to let all the information load into the system with less of a load. Maybe it doesn't work that way.....
Nov 6, 2019, 8:02 am
#182
Join Date: Apr 2007
Location: Switzerland
Programs: LX HON, Radisson Platinum, Hilton Gold
Posts: 476
I wish they could have just published a list of the flights they expected to cancel instead of us all constantly refreshing and crashing their website. If your flight wasn't on the list you could rest easy at least for some hours to let all the information load into the system with less of a load. Maybe it doesn't work that way.....
Nov 6, 2019, 8:04 am
#184
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 11,584
Flight cancelled...back on the phone to sort something out that could have been done yesterday or at least hours ago!
My protected segments still valid.
Have not received any notification and still shown as live in the MMB system, but I can see in GDS its binned.
Also, just issued my BP for cancelled flight a few secs ago... shows how slow system is to catch up.
My protected segments still valid.
Have not received any notification and still shown as live in the MMB system, but I can see in GDS its binned.
Also, just issued my BP for cancelled flight a few secs ago... shows how slow system is to catch up.
Nov 6, 2019, 8:19 am
#186
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,642
Nov 6, 2019, 8:36 am
#187
Join Date: Oct 2006
Location: FRA
Programs: *G
Posts: 169
Yeah, most of domestic flights are cancelled because it's easy to switch to German rail.
Also many flights are cancelled from Frankfurt to London, Madrid, Paris, Vienna, Brussels, Zurich, Istanbul and so son, I can see now.
Long distance is Beijing...
Also many flights are cancelled from Frankfurt to London, Madrid, Paris, Vienna, Brussels, Zurich, Istanbul and so son, I can see now.
Long distance is Beijing...
Nov 6, 2019, 8:49 am
#189
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,642
Nov 6, 2019, 8:49 am
#190
Join Date: Jun 2011
Location: CH / NL
Programs: LX HON, FB Platinum for life, Sixt/Hilton Diamond
Posts: 189
Nov 6, 2019, 8:52 am
#192
Join Date: Mar 2010
Location: MEX
Programs: TK G,UA *S
Posts: 1,137
I have read somewhere on LH.com that because of the strike, the usual UE 261 compensation is not due. Is that really true? Is this situation not covered by compensation? I will arrive at my destination 2 days later, because of the rebooked flights.
Nov 6, 2019, 8:56 am
#193
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,642
F line have the most flexibility with rebooking & ticket rules
Nov 6, 2019, 8:59 am
#194
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,642
Yes, it’s an official strike as the DE lower Court confirmed, so it’s extraordinary, rather like LH behaviour over this entire debacle
Nov 6, 2019, 9:04 am
#195
Join Date: Jan 2016
Posts: 610
EU261 isn't due in case of a strike by non-airline staff (say Eurocontrol or FRA staff).
EU261 is very much due in case of a strike by airline staff, which flight attendants most definitely are. Pretty sure there are multiple precedents. Also AF and BA paid compensations during their most recent strikes.