A clear photo of the affected passengers holding their ID next to their face

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Sep 12, 2019, 2:12 am

#136

skywalkerLAX

FlyerTalk Evangelist

Join Date: Jul 2005

Location: Seat 2A

Programs: AA EXP LT GLD 1MM, BA GLD, NH/UA*G, Hyatt Dia, Marr Tit LT PLT, IHG Spire,HH Dia, MGM NOIR,Hertz PC

Posts: 10,571

Quote:

Originally Posted by chris63

No, seems a bit random, they didn’t ask for it for failure to provide catering Intra EU compensation & now for the same continuing problem a different CS agent asked for the ID verification

Too bad. I wanted to test my McLovin ID.

chris63 likes this.

Sep 13, 2019, 8:01 pm

#137

IAN-UK

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Join Date: Aug 2000

Location: London

Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK

Posts: 17,008

Quote:

Originally Posted by htb

...... I also suspect that the main intention is to avoid paying out at all by adding more and more hurdles. What more than a copy of the delayed baggage document together with receipts from the same day is necessary to make reasonably sure they're sending 50€ the right way?

HTB.

I reckon they're resigned to making the payment, but determined to get some fun out of the process by humiliating their tormentors.

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Sep 23, 2019, 12:52 am

#138

Darkyz

Join Date: Jul 2015

Location: MXP

Programs: Miles&More, Skywards

Posts: 8

I got same request last June before sending to me via bank transfer 200€ compensation for a delayed flight.
I also found this request quite bizarre and intrusive but then I got the money in my bank account after 1 week or less so it's very effective

Sep 23, 2019, 11:50 pm

#139

mevr

Join Date: Nov 2016

Programs: LH FT, AA Plat

Posts: 198

Quote:

Originally Posted by Darkyz

Meanwhile, someone with no qualifications was able to access sensitive data and perhaps your info is still sitting in some e-mail. Looking at the track record of Lufthansa's IT performance, who knows who else had access to it or how well stored it is. But hey, you got your 200€, hopefully if you ever have to face dealing with identity theft, it will cost you less than that, but I doubt it.

Just out of curiosity, if they had asked for a blood and urine sample, would you have provided it?

Aug 6, 2020, 4:42 pm

#140

lensovet

Join Date: Sep 2010

Location: EWR/PHL/JFK

Programs: A3*G, AS MVPG, UA, AA

Posts: 610

lol what identity theft is there to steal for someone's blacked out passport? at this point your name/DOB is almost certainly already out there anyway.

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