baggage allowance on award tickets?
#1
Original Poster
Join Date: Apr 1999
Location: San Francisco, CA, USA
Programs: Hyatt LT Globalist, Marriot LT Titanium, UA 2.4MM, HH Gold, AS MVPG
Posts: 3,400
Baggage Allowance used MP Award?
So not sure whether to post this here or in UA forum. Just booked AMS to MUC using MP miles. I'm assuming this will allow 2 bags x 23KG (I'm star gold). But just want to confirm since I see there are now LH fares that don't allow any checked luggage.
#2
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,187
Awards usually have the same privileges as the 'classic' fares. Just look at the ticket issued by United, it should say 1PC (plus 1 piece extra as *G).
#3
Join Date: Dec 2007
Programs: TK Elite
Posts: 139
zero baggage allowance on award tickets?
I booked a United award ticket booked with Swiss as the operating carrier, in J. I have star alliance gold through TK. The United ticket lists baggage allowance as 2 free bags but also listed Swiss rules apply.
I put in the ticket number on Swiss's site and retrieved the reservation. Fare class is listed as I. It says "no free check-in baggage" in bold for first two Swiss legs (see picture, no baggage info listed for last leg on United). Is that accurate? No bags available for checking in while flying J, intercontinental? Flight is DEL-ZRH-ORD-CMI.
Is this a template message or will I really not be able to check in bags? (I think new "light" fares don't even allow the extra *G bag allowance).
I also have a companion on the same PNR, also award ticket - booked both together with United miles. Companion is not *G.
I put in the ticket number on Swiss's site and retrieved the reservation. Fare class is listed as I. It says "no free check-in baggage" in bold for first two Swiss legs (see picture, no baggage info listed for last leg on United). Is that accurate? No bags available for checking in while flying J, intercontinental? Flight is DEL-ZRH-ORD-CMI.
Is this a template message or will I really not be able to check in bags? (I think new "light" fares don't even allow the extra *G bag allowance).
I also have a companion on the same PNR, also award ticket - booked both together with United miles. Companion is not *G.
Last edited by Gobus; Jun 7, 2017 at 9:20 am
#4
Join Date: Sep 2000
Location: Stuck on this planet - mainly in STR and LAX
Posts: 5,019
Search is your friend. Google fnds:
https://www.swiss.com/za/en/prepare/...l#t-page=pane2
In short: Swiss has 2 pc 32 kg each for business class. Add one piece for star gold.
No difference between paid and award tickets.
https://www.swiss.com/za/en/prepare/...l#t-page=pane2
In short: Swiss has 2 pc 32 kg each for business class. Add one piece for star gold.
No difference between paid and award tickets.
#5
Join Date: Dec 2007
Programs: TK Elite
Posts: 139
Search is your friend. Google fnds:
https://www.swiss.com/za/en/prepare/...l#t-page=pane2
In short: Swiss has 2 pc 32 kg each for business class. Add one piece for star gold.
No difference between paid and award tickets.
https://www.swiss.com/za/en/prepare/...l#t-page=pane2
In short: Swiss has 2 pc 32 kg each for business class. Add one piece for star gold.
No difference between paid and award tickets.
That is why I asked here. The only difference I could come up with was the fare class. And it didn't/doesn't make any sense to me why business class ticket should have zero bags listed.
#6
Join Date: Sep 2000
Location: Stuck on this planet - mainly in STR and LAX
Posts: 5,019
I never noticed a difference between paid and awards. Sometimes I need to take a lot of stuff. 4 suotcases 32 kg each in F, award or paid was never an issue with LX. The Uber/Taxi at the other end might be a problem.....
#7
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,517
I booked a United award ticket booked with Swiss as the operating carrier, in J. I have star alliance gold through TK. The United ticket lists baggage allowance as 2 free bags but also listed Swiss rules apply.
I put in the ticket number on Swiss's site and retrieved the reservation. Fare class is listed as I. It says "no free check-in baggage" in bold for first two Swiss legs (see picture, no baggage info listed for last leg on United). Is that accurate? No bags available for checking in while flying J, intercontinental? Flight is DEL-ZRH-ORD-CMI.
Is this a template message or will I really not be able to check in bags? (I think new "light" fares don't even allow the extra *G bag allowance).
I put in the ticket number on Swiss's site and retrieved the reservation. Fare class is listed as I. It says "no free check-in baggage" in bold for first two Swiss legs (see picture, no baggage info listed for last leg on United). Is that accurate? No bags available for checking in while flying J, intercontinental? Flight is DEL-ZRH-ORD-CMI.
Is this a template message or will I really not be able to check in bags? (I think new "light" fares don't even allow the extra *G bag allowance).
By the way the "light" fare with no checked baggage only applies to flights within Europe but does not provide extra bag allowance for *G.
#9
Join Date: Dec 2007
Programs: TK Elite
Posts: 139
Thanks for looking that up. I take you got that similar allowance listed but found it didn't apply. That's the kind of experience I was hoping to find. I just found this really weird, but, I can believe just about any restriction, previously-free and now not, and add-on fees airlines impose.
I thought I had come across something similar but couldn't find any screenshot. Then Facebook reminded me I posted this 3 years ago today. It was my last US Airways Dividend Miles redemption on LX in Business. Since I knew it was an error I ignored the comment about no free baggage but joked that I shouldn't have expected much for 80K miles plus taxes for MAN-NRT return in Business.
By the way the "light" fare with no checked baggage only applies to flights within Europe but does not provide extra bag allowance for *G.
By the way the "light" fare with no checked baggage only applies to flights within Europe but does not provide extra bag allowance for *G.
#10
Join Date: Aug 2014
Location: London | Sydney
Programs: LH HON, QF CL, SQ TPPS, AF Plat, VS Gold, VA Plat, EK Gold, HH Diamond, WoH Globalist, Marriott Plat
Posts: 1,531
I went to book a business class award on LX today (ZRH-MIA) and it said "no cabin baggage allowed, no check in baggage allowed", or something very similar.
This is on the M&M site. I thought it was VERY odd. I didn't go through with the booking, but it doesn't seem right to me.
This is on the M&M site. I thought it was VERY odd. I didn't go through with the booking, but it doesn't seem right to me.
#11
Join Date: May 2009
Location: SIN (with a bit of ZRH sprinkled in)
Posts: 9,456
Their IT just isn't really up to the task and spits out weird results. It's not just with baggage. On long haul, at least for the moment, you'll always have free checkin as well as hand luggage, accordingly to the class you booked (op-up's do NOT change your original allowance) - ie 1*23kg in Economy, 2*32kg in Business, 3*32kg in First, plus status benefits.
Short haul is an entirely different matter. If you book "Light Business" (ie a Light Fare+direct Upsale to Business during booking), you indeed won't have any checkin luggage for free. And no M&M/*G benefits either
Short haul is an entirely different matter. If you book "Light Business" (ie a Light Fare+direct Upsale to Business during booking), you indeed won't have any checkin luggage for free. And no M&M/*G benefits either
#12
Join Date: Dec 2007
Programs: TK Elite
Posts: 139
Their IT just isn't really up to the task and spits out weird results. It's not just with baggage. On long haul, at least for the moment, you'll always have free checkin as well as hand luggage, accordingly to the class you booked (op-up's do NOT change your original allowance) - ie 1*23kg in Economy, 2*32kg in Business, 3*32kg in First, plus status benefits.
Short haul is an entirely different matter. If you book "Light Business" (
ie a Light Fare+direct Upsale to Business during booking), you indeed won't have any checkin luggage for free. And no M&M/*G benefits either
Short haul is an entirely different matter. If you book "Light Business" (
ie a Light Fare+direct Upsale to Business during booking), you indeed won't have any checkin luggage for free. And no M&M/*G benefits either
Causes me to wonder... if somehow it is matching award tickets to their "Light" fares, and that's why it says no luggage. I hope that is not the case. I prefer your explanation of bad IT systems... that explains all sorts of weirdness :-) A fairly basic bad if/switch statement would do the job!
No cabin baggage in business... gets weirder and weirder.
#13
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,092
this has been broken for a very long time. The same bag allowance applies for award tickets. We just flew on a UA award ticket on LX in I-class last week and the usual free bag allowance applied (was showing correctly during OLCI)
#14
Join Date: Mar 2011
Location: NYC
Programs: Marriott Gold
Posts: 384
I had the same problem when booking Swiss business with united miles. Glad to know its an IT issue
#15
Join Date: Apr 2011
Programs: UA 1K, Marriott LT Titanium, Hyatt Globalist
Posts: 1,069
What about Economy?
Same question, but this time Austrian's website shows 0 bags on a VIE-TLV economy award ticket using UA miles. Does anyone know if award tickets in coach map to the economy light fare with no baggage allowance? I'm a UA *G if that matters.