Is there any way to obtain the booking class when booking on lufthansa.com
Jan 7, 2017, 4:54 am
#1
Original Poster
Join Date: Sep 2014
Programs: A3*G
Posts: 114
Is there any way to obtain the booking class when booking on lufthansa.com
Headline says it all - I can't figure out a way of getting the actual booking class when attempting to book a flight on lufthansa.com. The "Do you need help with booking online" phone number forwards the call a couple of times and then gives a nice busy signal.
Jan 7, 2017, 5:24 am
#2
Join Date: Dec 2008
Location: CLE
Programs: UA MileagePlus Premier Platinum
Posts: 1,360
After you do the search and are given the flight options, when you click on one of the options, a link "Show booking claases" apears. Clicking on it shows you the booking class for each type of fare displyed for that option
Jan 7, 2017, 5:28 am
#3
Join Date: Aug 2013
Location: DUB
Programs: LH Sen, QR Gold
Posts: 87
Jan 7, 2017, 5:33 am
#4
Join Date: Dec 2008
Location: CLE
Programs: UA MileagePlus Premier Platinum
Posts: 1,360
In that case, once you have selected all your flights and get to the summary page Your Flights, under flight schedule it shows the cabin followed by the booking class, e.g. Business (P) or Economy (S)
Jan 9, 2017, 12:54 pm
#7
Join Date: Dec 2009
Location: BCN/SIN
Programs: SEN**, Ex TK Elite+, Ex IB Sapphire, Hyatt Gold, Bonvoy, Meliá Platinum
Posts: 649
It works perfect. I did it several times there days.
It is not so easy while booking via web desktop. There is no booking class shown, but the names of the fares...which is not so easy to understand. But there is a show booking classes button, and the actual classes are displayed.
Jan 12, 2017, 4:28 am
#9
Join Date: Jan 2017
Location: CGN/FRA/MUC
Programs: LH SEN; CZ GOLD; CC Concierge; SPG PLAT
Posts: 24
Maybe a bit off topic: I am wondering how to book the fare (say Y) you want via LH.com? Normally only one fare (most of time, the lowest) was displayed and you can choose only from 'light', 'classic' and 'flex'...
Jan 12, 2017, 5:31 am
#10
Join Date: Mar 2008
Posts: 4,859
You can book a top of the line Y if you select the "I want to use my segments out of order" box on the advance search. Other then that, you have to call or use a TA. United.com let's you choose a booking class as well (but you may still end up in Y light for example).
Jan 12, 2017, 9:08 am
#12
Join Date: Jun 2015
Posts: 1,481
You can try to book on the website of a fully integrated partner (LX, OS...) or a codeshare partner and sometimes you get other booking classes there.
But for a good travel agency it shouldn't be a problem. They don't use lh.com.
Jan 12, 2017, 10:07 am
#13
Join Date: Jan 2010
Posts: 1,270
Since LH, LX,... have introduced the light, classic, flex fares in Eco, the websites normally only display the cheapest available booking class.
LH and LX managers at events told me that >95 % of the people want to book the cheapest available fare, so higher booking classes are not displayed anymore.
If you want to book higher booking classes, you need either to call the airline or book at an airline ticketing desk at the airport or through a travel agent.
Personally I normally book via my travel agent.
LH and LX managers at events told me that >95 % of the people want to book the cheapest available fare, so higher booking classes are not displayed anymore.
If you want to book higher booking classes, you need either to call the airline or book at an airline ticketing desk at the airport or through a travel agent.
Personally I normally book via my travel agent.
Jan 13, 2017, 5:53 am
#14
Join Date: Jan 2017
Location: CGN/FRA/MUC
Programs: LH SEN; CZ GOLD; CC Concierge; SPG PLAT
Posts: 24
Thnx guys. My firm now is using concur instead of the previous TA, some rules are applied and as an employee, I could not change it. For some Biz trips, I have my own budget/agreed higher budget than what concur could offer. I may contact LH directly next time to get a better offer.
Jan 13, 2017, 6:04 am
#15
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,182
Concur will also look for the cheapest booking class, no way around it. But it does show the booking class during the selection process.