Is there any way to obtain the booking class when booking on lufthansa.com
Headline says it all - I can't figure out a way of getting the actual booking class when attempting to book a flight on lufthansa.com. The "Do you need help with booking online" phone number forwards the call a couple of times and then gives a nice busy signal.
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After you do the search and are given the flight options, when you click on one of the options, a link "Show booking claases" apears. Clicking on it shows you the booking class for each type of fare displyed for that option
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Originally Posted by gusd
(Post 27719913)
After you do the search and are given the flight options, when you click on one of the options, a link "Show booking claases" apears. Clicking on it shows you the booking class for each type of fare displyed for that option
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In that case, once you have selected all your flights and get to the summary page Your Flights, under flight schedule it shows the cabin followed by the booking class, e.g. Business (P) or Economy (S)
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Thanks all - found the "show booking classes" link, but I could have sworn it was not there when I posted this thread ... or I'm getting too old for this.
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Could be an IT glitch. Had it happen recently as well where "show booking classes" was MIA.
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Originally Posted by ObserverA3
(Post 27719505)
Headline says it all - I can't figure out a way of getting the actual booking class when attempting to book a flight on lufthansa.com. The "Do you need help with booking online" phone number forwards the call a couple of times and then gives a nice busy signal.
It works perfect. I did it several times there days. It is not so easy while booking via web desktop. There is no booking class shown, but the names of the fares...which is not so easy to understand. But there is a show booking classes button, and the actual classes are displayed. |
For multi-segment searches I normally use United's website which nicely displays prices and fare classes.
Not always a 100% match to lh.com but mostly so. |
Maybe a bit off topic: I am wondering how to book the fare (say Y) you want via LH.com? Normally only one fare (most of time, the lowest) was displayed and you can choose only from 'light', 'classic' and 'flex'...
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You can book a top of the line Y if you select the "I want to use my segments out of order" box on the advance search. Other then that, you have to call or use a TA. United.com let's you choose a booking class as well (but you may still end up in Y light for example).
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Unfortunately not possible on lufthansa.com
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Originally Posted by chudu17
(Post 27747985)
Maybe a bit off topic: I am wondering how to book the fare (say Y) you want via LH.com? Normally only one fare (most of time, the lowest) was displayed and you can choose only from 'light', 'classic' and 'flex'...
You can try to book on the website of a fully integrated partner (LX, OS...) or a codeshare partner and sometimes you get other booking classes there. But for a good travel agency it shouldn't be a problem. They don't use lh.com. |
Since LH, LX,... have introduced the light, classic, flex fares in Eco, the websites normally only display the cheapest available booking class.
LH and LX managers at events told me that >95 % of the people want to book the cheapest available fare, so higher booking classes are not displayed anymore. If you want to book higher booking classes, you need either to call the airline or book at an airline ticketing desk at the airport or through a travel agent. Personally I normally book via my travel agent. |
Thnx guys. My firm now is using concur instead of the previous TA, some rules are applied and as an employee, I could not change it. For some Biz trips, I have my own budget/agreed higher budget than what concur could offer. I may contact LH directly next time to get a better offer.
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Concur will also look for the cheapest booking class, no way around it. But it does show the booking class during the selection process.
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