[NEWBIE LOUNGE] Ask Your Lufthansa Group Questions Here [2016-]
#5536
Join Date: Jan 2020
Location: PRG
Programs: A3 Gold, *A Gold
Posts: 63
#5537
Join Date: Jan 2020
Location: PRG
Programs: A3 Gold, *A Gold
Posts: 63
This was valid in old system (where you were getting tier miles). In new , point system, you earn points in all flights regardless of booking class (if it was revenue flights). So, it can be also booking class which does not give miles, but points will be still credited.
#5538
Join Date: Oct 2010
Location: MUC/RJK
Programs: SQ G, LH FTL, UA S, Marriott Plat, Hertz PC
Posts: 1,442
This was valid in old system (where you were getting tier miles). In new , point system, you earn points in all flights regardless of booking class (if it was revenue flights). So, it can be also booking class which does not give miles, but points will be still credited.
Actually, here's a screenshot. Tried FRA - ADD, operated by ET, class P (which is incorrectly classified as Economy, but that's irrelevant).
Last edited by hdogan; Mar 27, 2024 at 12:48 am Reason: Added a screenshot.
#5539
Join Date: Nov 2016
Posts: 123
Really could use some help.
I have two bookings: a F redemption and two purchased F tickets. Both were canceled when LH430 was downgauged to a 744 in a few months.
I called the Basel Senator line and they rebooked all of the tickets in J on LX (obviously not what I was going for as the whole point is to stay in F). I never agreed to J, or thought to ask.
So I recalled the US Senator line and they had no trouble changing the F redemption to the LX itinerary, but for the paid tickets they say it is not possible. I see 5+ F seats on each of the long haul segments, but of course now the price is higher if I were to get a refund and make a new book. Very frustrating.
Any ideas of what to do?
I have two bookings: a F redemption and two purchased F tickets. Both were canceled when LH430 was downgauged to a 744 in a few months.
I called the Basel Senator line and they rebooked all of the tickets in J on LX (obviously not what I was going for as the whole point is to stay in F). I never agreed to J, or thought to ask.
So I recalled the US Senator line and they had no trouble changing the F redemption to the LX itinerary, but for the paid tickets they say it is not possible. I see 5+ F seats on each of the long haul segments, but of course now the price is higher if I were to get a refund and make a new book. Very frustrating.
Any ideas of what to do?
#5540
Join Date: Aug 2008
Location: Geneva
Programs: LX SEN, AFKL Platinum, BA Bronze,
Posts: 5,641
Really could use some help.
I have two bookings: a F redemption and two purchased F tickets. Both were canceled when LH430 was downgauged to a 744 in a few months.
I called the Basel Senator line and they rebooked all of the tickets in J on LX (obviously not what I was going for as the whole point is to stay in F). I never agreed to J, or thought to ask.
So I recalled the US Senator line and they had no trouble changing the F redemption to the LX itinerary, but for the paid tickets they say it is not possible. I see 5+ F seats on each of the long haul segments, but of course now the price is higher if I were to get a refund and make a new book. Very frustrating.
Any ideas of what to do?
I have two bookings: a F redemption and two purchased F tickets. Both were canceled when LH430 was downgauged to a 744 in a few months.
I called the Basel Senator line and they rebooked all of the tickets in J on LX (obviously not what I was going for as the whole point is to stay in F). I never agreed to J, or thought to ask.
So I recalled the US Senator line and they had no trouble changing the F redemption to the LX itinerary, but for the paid tickets they say it is not possible. I see 5+ F seats on each of the long haul segments, but of course now the price is higher if I were to get a refund and make a new book. Very frustrating.
Any ideas of what to do?
#5541
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,662
Really could use some help.
I have two bookings: a F redemption and two purchased F tickets. Both were canceled when LH430 was downgauged to a 744 in a few months.
I called the Basel Senator line and they rebooked all of the tickets in J on LX (obviously not what I was going for as the whole point is to stay in F). I never agreed to J, or thought to ask.
So I recalled the US Senator line and they had no trouble changing the F redemption to the LX itinerary, but for the paid tickets they say it is not possible. I see 5+ F seats on each of the long haul segments, but of course now the price is higher if I were to get a refund and make a new book. Very frustrating.
Any ideas of what to do?
I have two bookings: a F redemption and two purchased F tickets. Both were canceled when LH430 was downgauged to a 744 in a few months.
I called the Basel Senator line and they rebooked all of the tickets in J on LX (obviously not what I was going for as the whole point is to stay in F). I never agreed to J, or thought to ask.
So I recalled the US Senator line and they had no trouble changing the F redemption to the LX itinerary, but for the paid tickets they say it is not possible. I see 5+ F seats on each of the long haul segments, but of course now the price is higher if I were to get a refund and make a new book. Very frustrating.
Any ideas of what to do?
#5542
Join Date: Nov 2016
Posts: 123
#5543
Join Date: Mar 2018
Programs: FB Plat, *A Gold
Posts: 369
I booked with LH a ticket in Y for WAW-FRA-xxx where the first leg is operated by LOT.
Today at OLCI, I was redirected to the LO website where I was able to choose seats for the first leg, but not for the leg FRA-xxx. Also under manage my booking, I could not choose seats: "you can choose your seats during check-in".
Initially I thought it had to do with the moment of OLCI, with LO it's 30h, maybe with LH it's only 24h. So I tried again 6h later, but no difference. I have an automatically assigned seat and no possibility to change that.
Is that normal nowadays with LH?
Today at OLCI, I was redirected to the LO website where I was able to choose seats for the first leg, but not for the leg FRA-xxx. Also under manage my booking, I could not choose seats: "you can choose your seats during check-in".
Initially I thought it had to do with the moment of OLCI, with LO it's 30h, maybe with LH it's only 24h. So I tried again 6h later, but no difference. I have an automatically assigned seat and no possibility to change that.
Is that normal nowadays with LH?
#5545
Join Date: May 2018
Location: FRA
Programs: LH SEN
Posts: 1,505
It's a problem with A3's system, if you booked it you will almost certainly be in J.
#5547
Join Date: Aug 2023
Posts: 12
Lufthansa Have not received email confirmation is there a time limit?time limit
Hello I am waiting for a reissued ticket from Lufthansa since March 1, 2024. I have a booking number but no a PNR code. Now I cannot use the ticket. Question can I cancel since it has not been issued nor have I been charged? What will I have to pay, was economy green flex, but now under booking code it states economy, Will my credit card honor a charge back if I receive charges?
Help!!!
Help!!!
#5548
Join Date: Aug 2010
Programs: BA Gold, TK Elite Plus, Hilton Diamond
Posts: 142
I received an email from Lufthansa with the title “please confirm changes to your itinerary”. The changes are minimal on a mostly P class booking (changes in just one sector, 20 min or so).
Question: am I entitled to cancel the whole booking because of this change and get fully reimbursed?
Thanks in advance for your input.
Question: am I entitled to cancel the whole booking because of this change and get fully reimbursed?
Thanks in advance for your input.
#5549
Join Date: May 2018
Location: FRA
Programs: LH SEN
Posts: 1,505
I received an email from Lufthansa with the title “please confirm changes to your itinerary”. The changes are minimal on a mostly P class booking (changes in just one sector, 20 min or so).
Question: am I entitled to cancel the whole booking because of this change and get fully reimbursed?
Thanks in advance for your input.
Question: am I entitled to cancel the whole booking because of this change and get fully reimbursed?
Thanks in advance for your input.
I believe the threshold for refunds is two hours.
#5550
Is Lufthansa rewarding miles in Miles and More for an award ticket which has been rebooked on a rev fare? Ticket was O, now is A. Reason was a schedule change. Or do they Lufthansa/Miles and More „know“ that this was an O award and will not post miles for that flight? Thank you.