[NEWBIE LOUNGE] Ask Your Lufthansa Group Questions Here [2016-]
#3106
Join Date: May 2010
Location: ̡̡ ̴̡ı̴̴̡ ̡̡͡|̲̲̲͡͡͡ ̲▫̲͡ ̲̲̲͡͡π̲̲͡͡ ̲̲͡▫̲̲͡͡ ̲|
Programs: ❶❷ ใจ ± ♪♪♪ 7¾³ © ™
Posts: 761
#3108
Join Date: Aug 2009
Location: between DM464 and DM463 on the NAPSA26 RNAV TRANS in EDDM
Programs: this and that
Posts: 1,731
Happens to me about a dozen times per year. I have had cases where C was completely empty, yet they pushed the curtain around 3-4 times within 24 hrs of departure: from row 5 to row 12, back forward to 8, further back to 14 and in the end the curtain either stays there with the front section being completely empty, or sometimes the curtain is moved back to its original position an hour before departure. I have seen it all happen and it's really frustrating - especially if you originally snagged the beloved 11A.
#3109
Join Date: May 2010
Location: ̡̡ ̴̡ı̴̴̡ ̡̡͡|̲̲̲͡͡͡ ̲▫̲͡ ̲̲̲͡͡π̲̲͡͡ ̲̲͡▫̲̲͡͡ ̲|
Programs: ❶❷ ใจ ± ♪♪♪ 7¾³ © ™
Posts: 761
Happens to me about a dozen times per year. I have had cases where C was completely empty, yet they pushed the curtain around 3-4 times within 24 hrs of departure: from row 5 to row 12, back forward to 8, further back to 14 and in the end the curtain either stays there with the front section being completely empty, or sometimes the curtain is moved back to its original position an hour before departure. I have seen it all happen and it's really frustrating - especially if you originally snagged the beloved 11A.
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Interesting, are there any routes that are notorious for this? I have an exit seat on LHR - FRA next month
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#3110
Join Date: Aug 2009
Location: between DM464 and DM463 on the NAPSA26 RNAV TRANS in EDDM
Programs: this and that
Posts: 1,731
Checking seat assignments via the app (after checkin) has become somewhat of a bad habit, but this way you can react quicker compared to finding out at the airport / on board.
#3111
Join Date: May 2010
Location: ̡̡ ̴̡ı̴̴̡ ̡̡͡|̲̲̲͡͡͡ ̲▫̲͡ ̲̲̲͡͡π̲̲͡͡ ̲̲͡▫̲̲͡͡ ̲|
Programs: ❶❷ ใจ ± ♪♪♪ 7¾³ © ™
Posts: 761
Since I am MUC based I can't make a meaningful comment re:FRA routes, but this has happened to me on pretty much any route touching MUC, regardless whether it's LH mainline or Cityline. My main routes from/back to MUC are: HAJ, LHR, CPH, DUS, TXL and PAD, but there are quite a few more routes that I don't travel on as frequenty.
Checking seat assignments via the app (after checkin) has become somewhat of a bad habit, but this way you can react quicker compared to finding out at the airport / on board.
Checking seat assignments via the app (after checkin) has become somewhat of a bad habit, but this way you can react quicker compared to finding out at the airport / on board.
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Thanks, I will check nearer the time. Is there a reason row 12 is not a * or preferred seat? Looks like it has extra leg room exit seat
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#3112
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Original Poster
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,517
I don’t usually bother with “exit rows” on the B320. Here is an equivalent seatmap of the B320.
#3114
Join Date: Jan 2019
Programs: Miles & More Frequent Traveller, Turkish Miles & Smiles Elite
Posts: 16
I know there are a number of posts on cross-benefiting / lounge access but I haven't found the answer to this specific situation:
Looks like I have become victim of malicious lounge personnel, specifically at the DAN lounge in TLV. I was recently on an OS flight from TLV and had my M&M FTL number on my boarding pass to collect miles. As I'm *G with TK (but not on M&M where I wanted to collect miles), what followed was the procedure I undertook numerous times already at other lounges - show my digital *G card (in TK app), show my OS digital boarding pass (with my non-*G M&M number). Usually at other lounges, no problem.
These guys argue that they can't let me in, I counter-argue that they should get to know Star Alliance regulations, calls his supervisor, then reluctantly starts filling in some kind of paper voucher and lets me in the lounge. I verify that they're not reissuing my boarding pass (nor modifying the FFP number on it) as I want to collect mileage to M&M and not TK for this particular flight. They concur. Then as I'm putting food on my plate someone comes up to me and asks to see my boarding pass again to find out my seat number, and I give it to him.
This raises my suspicion, so I later check that my M&M number is still on the BP (yes, it is), and I make a screenshot of it on my phone.
Yesterday, I get an email informing me that mileage was credited to my TK account and I fill up with rage. I opened up the M&M app to request a retro credit, but that's only available 7 days after the flight.
So the question is: what should I do - will I be able to get the mileage to M&M, instead of TK? I never authorised anyone to make changes to my boarding pass - and, more importantly, I have a screenshot of it with the correct M&M number.
Thanks!
Looks like I have become victim of malicious lounge personnel, specifically at the DAN lounge in TLV. I was recently on an OS flight from TLV and had my M&M FTL number on my boarding pass to collect miles. As I'm *G with TK (but not on M&M where I wanted to collect miles), what followed was the procedure I undertook numerous times already at other lounges - show my digital *G card (in TK app), show my OS digital boarding pass (with my non-*G M&M number). Usually at other lounges, no problem.
These guys argue that they can't let me in, I counter-argue that they should get to know Star Alliance regulations, calls his supervisor, then reluctantly starts filling in some kind of paper voucher and lets me in the lounge. I verify that they're not reissuing my boarding pass (nor modifying the FFP number on it) as I want to collect mileage to M&M and not TK for this particular flight. They concur. Then as I'm putting food on my plate someone comes up to me and asks to see my boarding pass again to find out my seat number, and I give it to him.
This raises my suspicion, so I later check that my M&M number is still on the BP (yes, it is), and I make a screenshot of it on my phone.
Yesterday, I get an email informing me that mileage was credited to my TK account and I fill up with rage. I opened up the M&M app to request a retro credit, but that's only available 7 days after the flight.
So the question is: what should I do - will I be able to get the mileage to M&M, instead of TK? I never authorised anyone to make changes to my boarding pass - and, more importantly, I have a screenshot of it with the correct M&M number.
Thanks!
#3115
Join Date: Oct 2010
Location: MUC/RJK
Programs: SQ G, LH FTL, UA S, Marriott Plat, Hertz PC
Posts: 1,442
Unfortunately, there's nothing you can do. Even if you submit retrocredit, it will be declined as miles have been credited to another FFP. And I don't see TK un-crediting your flight and LH crediting it back.
#3116
Join Date: Aug 2004
Location: my heart is on the shores of the north Italian lakes
Programs: LX Senator Lifetime, Relais&Chateaux Club5C, ex ! "Amanjunkie", ex LHW LC, hate chain hotels
Posts: 2,515
#3117
Join Date: Feb 2013
Programs: LH M&M, BA EC, DL SM
Posts: 5,732
#3118
Join Date: May 2010
Location: ̡̡ ̴̡ı̴̴̡ ̡̡͡|̲̲̲͡͡͡ ̲▫̲͡ ̲̲̲͡͡π̲̲͡͡ ̲̲͡▫̲̲͡͡ ̲|
Programs: ❶❷ ใจ ± ♪♪♪ 7¾³ © ™
Posts: 761
#3119
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,662
#3120
FlyerTalk Evangelist
Join Date: Oct 2001
Location: YYZ
Programs: A3&O6 Gold,IC AMB & HH Diamond
Posts: 14,132
We have a Business ticket AMS to BKK with LH. Now we are connecting to SQ from BKK to SIN on a separate ticket. Will the AMS staff tag the bags for us all the way to SIN?