Thai Airways refuses to credit business class C miles
Nov 1, 2015, 1:59 am
#31
Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
Programs: UA1K, LH GM, AA EXP->GM
Posts: 38,265
Nov 1, 2015, 2:59 am
#32
Join Date: Mar 2008
Posts: 4,859
Nov 1, 2015, 4:45 pm
#34
FlyerTalk Evangelist
Join Date: Sep 2005
Location: Capetown
Programs: Marriott Lifetime Plat, IHG and Hilton Diamond, LH SEN, BA Gold
Posts: 10,167
What chaos? Message is clear and miles for the upgraded segment work smooth as silk in MM and other programmes.
Nov 2, 2015, 2:34 am
#35
Join Date: Mar 2008
Posts: 4,859
I reckon that's due to the fact the miles were supposed to be awarded based on the underlying eco fare in the ver 1.0 of the offer - which creates chaos.
Nov 2, 2015, 7:04 am
#36
Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
Programs: UA1K, LH GM, AA EXP->GM
Posts: 38,265
Neither you two has to be wrong btw, it could well be that two customers live entirely separated experiences chez Lufthansa. Same goes for seat blocking, op ups, lounge access ... the Tohuwabohu is intentional and enforced by means of an inconsistent IT.
May 19, 2016, 12:11 pm
#37
FlyerTalk Evangelist
Join Date: Oct 2001
Location: YYZ
Programs: A3&O6 Gold,IC AMB & HH Diamond
Posts: 14,132
C is the class of travel, not the booking class. Before the upgrade your boarding card (if issued) would have said Y (i.e. not W).
Thai have written in BOLD on their website that airport upgrades only earn miles based on the original booking class, so I guess many other people have had the same problem. Personally I think it is a poor performance from Thai.
Thai have written in BOLD on their website that airport upgrades only earn miles based on the original booking class, so I guess many other people have had the same problem. Personally I think it is a poor performance from Thai.
May 21, 2016, 8:10 pm
#38
Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
Programs: UA1K, LH GM, AA EXP->GM
Posts: 38,265
In the best case for Thai. A long time ago, I had an F boarding pass for a segment that had no F cabin ...