New "Light" Flight Class means ZERO bags for star alliance gold members

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Mar 4, 2023, 10:25 am

#256

drewguy

Join Date: May 2009

Location: Washington, DC

Programs: UA 1K 1MM, AA, DL

Posts: 7,419

I was told same via Twitter for Economy Light fair on OS from US-Austria and vv. - no *G free bag. But if I put into online calculator for economy fare it shows two free bags (I think one for included in fare plus one free for *G.)

Mar 6, 2023, 1:36 pm

#257

andywaw

Join Date: Dec 2017

Location: WAW

Programs: LH SEN *

Posts: 1,153

Quote:

Originally Posted by eshroom

I asked Swiss on Facebook and it seem LX also offer the exception, even though it is not stated on their website. It might be worth asking LX before a flight over Facebook/Twitter so you have something concrete to show the gate agent in case the try and argue a case.

It looks like LX gives contradictory messages and leaves passengers confused. It seems it's the safest bet to stick to Lufthansa Light Fare on long-haul.

chris63 likes this.

Mar 6, 2023, 10:08 pm

#258

andywaw

Join Date: Dec 2017

Location: WAW

Programs: LH SEN *

Posts: 1,153

And here is the official confirmation from Austrian Airlines that the LH benefit applies on OS long haul Economy Light fare flights as well:

chris63 and romans like this.

Mar 8, 2023, 9:04 am

#259

eshroom

Join Date: Oct 2013

Location: UK

Programs: A3 *G

Posts: 349

Quote:

Originally Posted by andywaw

And here is the official confirmation from Austrian Airlines that the LH benefit applies on OS long haul Economy Light fare flights as well:

You could try chat roulette in case an LX advisor make a contradictory statement. I worded mine a bit broader "LH Group", which may have aided the response, but also I was travelling on a mixed LH/LX/4Y itinerary, so maybe that factored.

Mar 26, 2023, 5:12 am

#260

Mikeynz

Join Date: Feb 2013

Location: Auckland, NZ

Programs: Air NZ *G,

Posts: 116

Hi team, simple question - if I buy a light fair , and then add a bag as an extra - will I still get a second bag for free as a Star Alliance gold ? Or do I have to purchase the next category airfare. This will be a Europe flight - Brussels to Rome. Thanks

or is there a way to buy a light and standard airfare on the same booking for 2 people.

thanks

Mar 26, 2023, 5:20 am

#261

andywaw

Join Date: Dec 2017

Location: WAW

Programs: LH SEN *

Posts: 1,153

Quote:

Originally Posted by Mikeynz

Hi team, simple question - if I buy a light fair , and then add a bag as an extra - will I still get a second bag for free as a Star Alliance gold ?

No, because you are still flying on Economy Light fare. You will only get a bag allowance which you additionally pay for.

Mar 26, 2023, 2:26 pm

#262

more4less

Join Date: Dec 2006

Programs: LH SEN, FB Plat., HH D.

Posts: 5,050

Quote:

Originally Posted by andywaw

And here is the official confirmation from Austrian Airlines that the LH benefit applies on OS long haul Economy Light fare flights as well:

If someone is interested, Cairo is not considered intercontinental, so no free bag for Sen on the Economy Light Fare

Mar 27, 2023, 6:13 am

#263

SK AAR

FlyerTalk Evangelist

Join Date: Nov 2004

Location: Denmark

Programs: TK Elite

Posts: 11,854

Re Cairo.

Hmm....I had no issue to get a free checked bag on an (expensive) LH Eco Light ticket AMM-FRA in November as TK Elite. My guess is that CAI should be the same.

Mar 27, 2023, 8:35 am

#264

Fabo.sk

Join Date: Jul 2015

Location: HAG

Programs: Der 5* FTL

Posts: 8,089

Quote:

Originally Posted by SK AAR

Re Cairo.

Hmm....I had no issue to get a free checked bag on an (expensive) LH Eco Light ticket AMM-FRA in November as TK Elite. My guess is that CAI should be the same.

AMM, BEY and TLV are considered intercont, unlike CAI, TUN and EVN.

Why?

Beats me. but this is what we came to. It will potentially have massive impact on status earnings if they don't change it starting 2024.

more4less likes this.

Mar 27, 2023, 9:13 am

#265

more4less

Join Date: Dec 2006

Programs: LH SEN, FB Plat., HH D.

Posts: 5,050

Quote:

Originally Posted by SK AAR

Re Cairo.

Hmm....I had no issue to get a free checked bag on an (expensive) LH Eco Light ticket AMM-FRA in November as TK Elite. My guess is that CAI should be the same.

Thanks SK AAR,

I though that it was as you say but, via Twitter, a LH agent they told me no free bag.

Not happy because the ticket, although bought well in advance, was not cheap.

Mar 27, 2023, 9:17 am

#266

SK AAR

FlyerTalk Evangelist

Join Date: Nov 2004

Location: Denmark

Programs: TK Elite

Posts: 11,854

Quote:

Originally Posted by more4less

I though that it was as you say but, via Twitter, a LH agent they told me no free bag.

I would be a bit sceptic about replies from LH Twitter or any other LH agent on issues they presumably have no or very little knowledge of.

Mar 27, 2023, 9:36 am

#267

more4less

Join Date: Dec 2006

Programs: LH SEN, FB Plat., HH D.

Posts: 5,050

Quote:

Originally Posted by SK AAR

I would be a bit sceptic about replies from LH Twitter or any other LH agent on issues they presumably have no or very little knowledge of.

You are probably right but I just phoned LH Spain and the agent that replied does not even know that on some intercontinental destinations, *G members can check in one piece of luggage free of charge.

Mar 29, 2023, 1:50 am

#268

YuropFlyer

Join Date: May 2009

Location: SIN (with a bit of ZRH sprinkled in)

Posts: 9,456

Pretty much all the "regular" channels from LH Group leave MUCH to desire. The (few) good, experienced agents they still have are a rare sight to behold.

Apr 5, 2023, 9:44 am

#269

Baker421

Join Date: Aug 2019

Posts: 149

So as a SEN on an intercontinental (EU-US) flight in eco light, is it one bag weighing 23kg? Or do I get the higher weight limit of 32kg? In reading back, it looks like 23kg, but I'm still not sure.