Reviews/Feedback on LH Premium Economy flights?
Apr 14, 2015, 2:44 pm
#61
Join Date: May 2004
Posts: 23
Nico.
Apr 15, 2015, 3:13 am
#62
Join Date: Jun 2004
Location: Nairobi
Programs: EK Platinum, QR Gold, LH Gold, Hilton Gold, Marriott Bonvoy Gold, Priority Pass, Global Entry
Posts: 183
Hi
Has anyone recently flown on LH in PE? I am booked on FRA-JNB in Dec., and being 6'4'' the extra 7" of legroom is really tempting. However, when comparing the LH PE to AF PE, it seems like a much inferior product. I'm not sure whether it is worth the extra money to upgrade.
Thoughts?
Has anyone recently flown on LH in PE? I am booked on FRA-JNB in Dec., and being 6'4'' the extra 7" of legroom is really tempting. However, when comparing the LH PE to AF PE, it seems like a much inferior product. I'm not sure whether it is worth the extra money to upgrade.
Thoughts?
Apr 23, 2015, 5:34 pm
#63
Join Date: Oct 2009
Location: Auckland
Programs: Airpoints Elite
Posts: 20
Bassinet in LH Premium Economy
Couldn't find this info online anywhere, figured I'd share here: in PE on the A340-600, there's apparently one bassinet seat in the cabin (22D on the config with 8 First/44 Business/32 Premium Economy/213 Economy).
Reserving it was tricky -- spoke to a few LH phone agents to make it happen. All assured that the seat was available on my flight before I purchased the ticket, but after purchase, when I called back none could actually reserve it for me, and they seemed as perplexed as I did.
Just sharing in case it helps the next parents trying to have a comfortable flight in PE.
Reserving it was tricky -- spoke to a few LH phone agents to make it happen. All assured that the seat was available on my flight before I purchased the ticket, but after purchase, when I called back none could actually reserve it for me, and they seemed as perplexed as I did.
Just sharing in case it helps the next parents trying to have a comfortable flight in PE.
Apr 26, 2015, 4:21 am
#64
Join Date: Jul 2008
Location: EDI, CGN, NYC
Programs: LH-SEN, DL-Platinum
Posts: 973
By the way, flew in PE (gratis) last week. It was nice, but I'm not sure I'd pay extra for it over an exit row seat in regular economy. Definitely better than being shoehorned into a regular economy seat, however.
Apr 28, 2015, 3:14 am
#66
Join Date: Jul 2010
Location: BSL/FRA or PHL
Programs: LH Miles and More, DL SkyMiles, Bonvoy, Hilton
Posts: 2,335
Does the bit of extra recline help at all (for those of us who can sort of sleep sitting)? The footrest is for me primarily decorative, but I find leg support a comport aid after a few hours. I have only tried the LH Y+ product on a short-haul demo flight, but I have used the similar CX product intra-Asia, and I will pay a bit extra for the space. I find even for a 3.5 hour flight from HKG to TYO it makes a difference.
Widebody exit rows definitely also have some value. ^
Apr 28, 2015, 8:11 pm
#67
Join Date: Jan 2007
Location: Auckland NZ
Programs: NZ Gold Elite, AS, AC, QF
Posts: 751
On March I flew FRA HKG on LH in Y. After takeoff they announced an upgrade to Y+ for €249, which I took. So I can't comment on pre-boarding experience. was an A340-600 I believe.
The seat was significantly more comfortable than the Y seat I started out in. I chose a bulkhead aisle seat so I'd have a leg rest rather than a foot pedal rest. Recline was nice, own armrest was nice. Much nicer monitor for IFE. Food seemed about the same as any Y meal, just a bit nicer in terms of presentation. Since it was bulkhead I had tons of room. Glad I did it, particularly since I was sitting next to one of those people whose mass doesn't entirely fit in their seat's footprint. *yuck*
On balance I think that's the uppermost I'd be willing to pay for a long (10+ hours) segment. I've got two more LH long-haul flights in September and I've bid for upgrades on both. Having flown NZ's Space Seat and older (777-200) Y+ I would put the LH product ahead of the Space Seat but a bit behind the older product. But for me it's all about sleeping.
The seat was significantly more comfortable than the Y seat I started out in. I chose a bulkhead aisle seat so I'd have a leg rest rather than a foot pedal rest. Recline was nice, own armrest was nice. Much nicer monitor for IFE. Food seemed about the same as any Y meal, just a bit nicer in terms of presentation. Since it was bulkhead I had tons of room. Glad I did it, particularly since I was sitting next to one of those people whose mass doesn't entirely fit in their seat's footprint. *yuck*
On balance I think that's the uppermost I'd be willing to pay for a long (10+ hours) segment. I've got two more LH long-haul flights in September and I've bid for upgrades on both. Having flown NZ's Space Seat and older (777-200) Y+ I would put the LH product ahead of the Space Seat but a bit behind the older product. But for me it's all about sleeping.
May 3, 2015, 10:05 pm
#68
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
Travelling to Buenos Aires in cheap economy a few months back i was able to reserve an E+ seat online: I was surprised, but as I had to cancel the trip i never got to find out if Senator magic was at work.
I'm now doing the same trip, but the system resolutely limits my seat choice to the economy cabin, although recognising my access to the starred seats at the front.
I spoke to an agent, who seemed as clueless as I about how all this Y -> E+ stuff works.
Is my K-fare to blame? Or is it that I booked through an OTA?
Apart from wanting to try E+, I'm not all that fussed: but I do like to understand how systems work.
I'm now doing the same trip, but the system resolutely limits my seat choice to the economy cabin, although recognising my access to the starred seats at the front.
I spoke to an agent, who seemed as clueless as I about how all this Y -> E+ stuff works.
Is my K-fare to blame? Or is it that I booked through an OTA?
Apart from wanting to try E+, I'm not all that fussed: but I do like to understand how systems work.
May 3, 2015, 10:40 pm
#69
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Original Poster
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,235
When E wasn't launched on a particular route but had seats installed, Y/B and SEN/HON could choose those seats without restrictions (even when paying a K fare). If the E is for sale, Y cabin pax cannot pick it. You need to bid for a plusgrade (see other thread). If the bid is succesful, your K ticket becomes a N, which should help on the mileage fron too 
May 4, 2015, 12:49 am
#70
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
When E wasn't launched on a particular route but had seats installed, Y/B and SEN/HON could choose those seats without restrictions (even when paying a K fare). If the E is for sale, Y cabin pax cannot pick it. You need to bid for a plusgrade (see other thread). If the bid is succesful, your K ticket becomes a N, which should help on the mileage fron too
thanks for the explanation ^
May 5, 2015, 7:31 am
#71
Join Date: Oct 2013
Location: ORD
Programs: UA Platinum, IHG Gold, HHonors Diamond, National Executive Elite
Posts: 186
Thanks for the info! I am working on booking a ORD to and from Germany trip with my 7 month old and couldn't find this information anywhere. Very helpful so now I at least know to zero in on this plane and seat when I book.
May 6, 2015, 10:14 am
#72
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,866
my experience with PE on FRA-DXB r/t
PE is not yet sold to/from DXB but the flight is often operated by one of the A343 with PE.
I had purchased a dirt cheap K class r/t LH ticket via FRA to DXB some time ago. Seatmap showed that PE seats would be available but ASR was not working for these seats, neither online nor by phone (agent told that these seats were blocked, another said that ASR is no longer available for *A Gold
). Anyway, when OLCI became possible for LH630 FRA-DXB the PE seats were gone/did not appear in the seat map at all. When boarding it turned out that the a/c in fact had no PE seats installed 
- but I was able to pick an emergency exit seat when doing OLCI so the flight was still OK. IFE was updated/good.
For the return flight DXB-FRA the sequence of events are more interesting. A couple of days before my return flight, LH631 DXB-FRA I suddenly noticed that I had been assigned a PE seat in my reservation ^ Mind you I had not pursued this issue further since being told that ASR is no longer possible for *A Gold pax, so being pre-assigned a PE seat "out of the blue" was certainly a (positive) surprise. Later, during OLCI other PE seats were available to choose from and I actually changed to a bulkhead PE seat ^ Then I completed the check-in, printed the BP and was happy that I was in for a good sleep on this night flight to FRA.
Some hours later, I was checking the a/c flying in from FRA and discovering that it was D-AIGP (the last A343 to be refitted with new C and thus certainly without PE
) I did OLCI again; my seat was no longer a bulkhead PE seat but a normal Y seat in the rear Luckily, emergency exit seats were still avaiable so I changed and still got a nice seat, but not a PE seat as actually assigned in the reservation.
Indeed it was D-AIGP with F, old C seats and the old terrible IFE waiting at the gate a DXB. Bad luck and a bit disappointing when I was so close to trying the PE seat for the first time
I had purchased a dirt cheap K class r/t LH ticket via FRA to DXB some time ago. Seatmap showed that PE seats would be available but ASR was not working for these seats, neither online nor by phone (agent told that these seats were blocked, another said that ASR is no longer available for *A Gold
). Anyway, when OLCI became possible for LH630 FRA-DXB the PE seats were gone/did not appear in the seat map at all. When boarding it turned out that the a/c in fact had no PE seats installed - but I was able to pick an emergency exit seat when doing OLCI so the flight was still OK. IFE was updated/good.For the return flight DXB-FRA the sequence of events are more interesting. A couple of days before my return flight, LH631 DXB-FRA I suddenly noticed that I had been assigned a PE seat in my reservation ^ Mind you I had not pursued this issue further since being told that ASR is no longer possible for *A Gold pax, so being pre-assigned a PE seat "out of the blue" was certainly a (positive) surprise. Later, during OLCI other PE seats were available to choose from and I actually changed to a bulkhead PE seat ^ Then I completed the check-in, printed the BP and was happy that I was in for a good sleep on this night flight to FRA.
Some hours later, I was checking the a/c flying in from FRA and discovering that it was D-AIGP (the last A343 to be refitted with new C and thus certainly without PE
) I did OLCI again; my seat was no longer a bulkhead PE seat but a normal Y seat in the rear Luckily, emergency exit seats were still avaiable so I changed and still got a nice seat, but not a PE seat as actually assigned in the reservation.Indeed it was D-AIGP with F, old C seats and the old terrible IFE waiting at the gate a DXB. Bad luck and a bit disappointing when I was so close to trying the PE seat for the first time
Last edited by SK AAR; May 6, 2015 at 10:19 am
May 7, 2015, 3:07 pm
#74
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
My flight to Rio was not well populated. All Y passengers, not just Senators, had empty seats next to them: some of us even had entire centre rows to stretch out over .
There were a handful of E+ passengers, I imagine feeling regret for shelling out for the extra space.
Cue cabin announcement that we could upgrade to E+ for only EUR349. Noone was killed in the rush to take up the offer: indeed, there were no takers at all. But there was a lot of giggling when the offer was repeated
It seems a little tacky, rather compromising the position of cabin crew, to ask them to flog upgrades - especially in such a hopeless scenario. I always thought they were there principally for our safety, our comfort a secondary function: now they must also act as salesmen and women.
.There were a handful of E+ passengers, I imagine feeling regret for shelling out for the extra space.
Cue cabin announcement that we could upgrade to E+ for only EUR349. Noone was killed in the rush to take up the offer: indeed, there were no takers at all. But there was a lot of giggling when the offer was repeated
It seems a little tacky, rather compromising the position of cabin crew, to ask them to flog upgrades - especially in such a hopeless scenario. I always thought they were there principally for our safety, our comfort a secondary function: now they must also act as salesmen and women.
May 8, 2015, 7:51 am
#75
Join Date: Jul 2010
Location: BSL/FRA or PHL
Programs: LH Miles and More, DL SkyMiles, Bonvoy, Hilton
Posts: 2,335
My flight to Rio was not well populated. All Y passengers, not just Senators, had empty seats next to them: some of us even had entire centre rows to stretch out over .
There were a handful of E+ passengers, I imagine feeling regret for shelling out for the extra space.
Cue cabin announcement that we could upgrade to E+ for only EUR349. Noone was killed in the rush to take up the offer: indeed, there were no takers at all. But there was a lot of giggling when the offer was repeated
It seems a little tacky, rather compromising the position of cabin crew, to ask them to flog upgrades - especially in such a hopeless scenario. I always thought they were there principally for our safety, our comfort a secondary function: now they must also act as salesmen and women.
.There were a handful of E+ passengers, I imagine feeling regret for shelling out for the extra space.
Cue cabin announcement that we could upgrade to E+ for only EUR349. Noone was killed in the rush to take up the offer: indeed, there were no takers at all. But there was a lot of giggling when the offer was repeated
It seems a little tacky, rather compromising the position of cabin crew, to ask them to flog upgrades - especially in such a hopeless scenario. I always thought they were there principally for our safety, our comfort a secondary function: now they must also act as salesmen and women.
Otherwise, yes, now in return for deteriorating pay and benefits, the flight attendants have yet another task they are expected to fulfill to try to make up for failures of product planners, marketeers and revenue managers. Maybe it is part of the productivity improvements cited in SCORE...
Perhaps LH can eliminate a good portion of their sales force, and just give their cabin crews a raise and let them do the job...
Having done a couple of flights now in Y+, I can say for me it is worth some extra money to me for the space, recline, power, and arm rest. 349€ FRA-GIG wouldn't be bad if the flight were otherwise full, but if the seat next to me were in any case free, the value would of course be markedly lower, especially once on-board. An empty row can sometimes be almost as good as a C seat. I hope the crew paid extra attention to the folks in Y+ to make them feel better about their higher spending.