senator line in English
Jan 18, 2011, 10:34 am
#2
FlyerTalk Evangelist
Join Date: Jan 2005
Location: VCE
Posts: 14,165
Jan 18, 2011, 10:47 am
#3
Join Date: Jan 2010
Programs: LH SEN
Posts: 126
on a slightly related note:
During the snow chaos last month I called the FTL German line, and was told that if I accepted to speak to an english speaker instead of a german one, I could be directly connected instead of waiting
During the snow chaos last month I called the FTL German line, and was told that if I accepted to speak to an english speaker instead of a german one, I could be directly connected instead of waiting
Jan 18, 2011, 11:02 am
#4
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,512
Jan 18, 2011, 11:05 am
#5
FlyerTalk Evangelist
Join Date: Jan 2005
Location: VCE
Posts: 14,165
sorry- couldn't resist... you are right however.
Jan 18, 2011, 11:14 am
#6
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,512
Actually if you call from one of your registered phone numbers they usually know who's callling. Since our preferred language is also registered somewhere it would be cool if they answered in your preferred language (German or English).
Jan 19, 2011, 12:01 am
#7
Join Date: Jan 2011
Location: AMS+IAH
Programs: Lufthansa: Senator || IHG: Diamond Royal Ambassador Inner Circle || Plutonium Status
Posts: 3,505
Might not be that helpfull seeing the poster lives in Hungary but
MM number Belgium has an option to choose english, french or dutch.
As my german is rusty, i hesitated to phone the DE line but then tried the BE line to try my french, pleasently the first thing your hear: for english press 1. I just sticked to 3 = dutch
MM number Belgium has an option to choose english, french or dutch.
As my german is rusty, i hesitated to phone the DE line but then tried the BE line to try my french, pleasently the first thing your hear: for english press 1. I just sticked to 3 = dutch
Jan 19, 2011, 3:55 pm
#8
Original Poster
Join Date: Sep 2010
Location: BUD
Programs: MA Plat, OW Emerald
Posts: 34
))) Hungarian service is a disaster in general, so I call usually ba in uk or lh in de to get the right answersPS. I just done with status match on LH (MA plat to LH SEN) so I'm new to MM SEN )))
Last edited by MalevP; Jan 19, 2011 at 4:04 pm
Jan 20, 2011, 1:53 am
#9
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
It seems we are being discouraged from using phone lines other than the one allocated.