Questions for official LH lurker, LHconnect (LHrelate v2.0)
Dec 14, 2010, 12:34 pm
#61
Join Date: Mar 2008
Posts: 4,859
And don't forget the restriction on new First awards to high status pax.
Yep, Lufthansa is Flying Blue this year. Time to move to another (one)world...
Dec 14, 2010, 12:46 pm
#62
Join Date: Mar 2006
Location: NYC
Posts: 945
putting the SWU on the side I just would like to acknowledge^ LHConnect (Alison) with her help recently....one direct request was handled in matter of hours and for the 2nd one she took initiative and brought up the issues to appropriate authorities...lets give her some time to adjust.....again contacting her by email seems to be the best way
Dec 14, 2010, 6:38 pm
#63
Join Date: Apr 2005
Programs: Hyatt Lifetime Globalist, SQ PPS Solitaire
Posts: 3,601
putting the SWU on the side I just would like to acknowledge^ LHConnect (Alison) with her help recently....one direct request was handled in matter of hours and for the 2nd one she took initiative and brought up the issues to appropriate authorities...lets give her some time to adjust.....again contacting her by email seems to be the best way
Dec 14, 2010, 6:57 pm
#64
Join Date: Apr 2005
Programs: Hyatt Lifetime Globalist, SQ PPS Solitaire
Posts: 3,601
I have serious doubts about this answer and I think you shouldn't make things up on the go. The information you are posting is misleading and does not represent the current LH policy.
For international travel, the process for SWU is established and very clear: Any voucher presented will be honored as long as the ticket is good for an upgrade. This has not changed. Not sure why you are using a written answer from United to come to your conclusions.
I have checked with my LH contacts whether I can use my printed SWUs in January for travel without any written consent from the sponsor and the answer was positive.
Dec 15, 2010, 1:45 pm
#66
Join Date: Aug 2004
Programs: AA, BA, Delta, SPG, Hilton
Posts: 718
I only today found out about Michelle, got excited that issues could be addressed through her, only to find out that she is gone from LH (((.
Doesn't Alison work for marketing department? perhaps that might explain discrepancy in replies between her and FTers.
Doesn't Alison work for marketing department? perhaps that might explain discrepancy in replies between her and FTers.
Dec 15, 2010, 5:23 pm
#67
FlyerTalk Evangelist
Join Date: Oct 2004
Location: MUC/LAX/SMV
Programs: LH, UA, BD, AA, NW, FB, NH, AC, Sixt, Hertz, Avis, *W, HH, Marriott, PC, Leaders Club, AMEX
Posts: 12,406
I don't care. I'm all for not shooting the messenger, as that's out of line and also against FT TOS. We don't discuss other FTers here. However, shooting the message is appreciated. If necessary, I'll get my Tommy Gun.
Dec 17, 2010, 3:28 am
#68
Join Date: Dec 2004
Posts: 5,633
So after all that, our third-party SWUs were accepted at ORD and then at FRA without any hassle whatsoever, none of the hostility and rudeness one might have expected based on LHconnect's post.
EDIT: I wanted to report, without starting another post, that our third-party SWUs were accepted without any hesitation on our return segments (1/1/11) also.
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EDIT: I wanted to report, without starting another post, that our third-party SWUs were accepted without any hesitation on our return segments (1/1/11) also.
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Last edited by SeeBuyFly; Jan 2, 2011 at 2:19 pm
Dec 20, 2010, 11:15 am
#69
FlyerTalk Evangelist
Join Date: Jan 2005
Location: VCE
Posts: 14,165
One question- is it possible to have updates about disruption due to weather etc at LH major hubs on FlyerTalk? This was one of the most appreciated items for me that we had previously- and saved calling LH at peak times when they are obviously extremely busy with stranded customers.
Dec 21, 2010, 1:53 pm
#70
Join Date: Jun 2010
Programs: AA Plat,PC Plat, HHonors Gold
Posts: 904
I have a silly question but could not get a straight answer. Two phone calls to Lufthansa have yielded different answers.
I am flying to Chicago to India in the last week of December. My Ticket was booked in the first week of August. My itinerary involves 2 flights, from Chicago to FRA on UA and FRA to India on LH. Am I entitled to one checked bag or two?
I gather from Lufthansa websit that tickets booked before 12/31/2009 are entitled to two pieces and the ones booked after 11/15/2010 are entitled to one piece. But my ticketing date falls in between.
Thanks in advance
I am flying to Chicago to India in the last week of December. My Ticket was booked in the first week of August. My itinerary involves 2 flights, from Chicago to FRA on UA and FRA to India on LH. Am I entitled to one checked bag or two?
I gather from Lufthansa websit that tickets booked before 12/31/2009 are entitled to two pieces and the ones booked after 11/15/2010 are entitled to one piece. But my ticketing date falls in between.
Thanks in advance
Dec 22, 2010, 7:41 am
#71
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Original Poster
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,219
A reminder this thread for questions to LHconnect only, please don't respond if you are not LHconnect.
Regards Oliver2002
Mod M&M forum
Regards Oliver2002
Mod M&M forum
Dec 24, 2010, 11:54 am
#72
FlyerTalk Evangelist
Join Date: Jan 2005
Location: VCE
Posts: 14,165
Dec 26, 2010, 12:45 am
#74
FlyerTalk Evangelist
Join Date: Jan 2005
Location: VCE
Posts: 14,165
It is strange as my understanding was that LH was investing in social media. Michelle was really amazing- I gave feedback to LH execs that this was one of the biggest perks of LH- particularly in times of IRROPS the information she posted saved hours. Now it seems LH is not taking this seriously at all. Really a shame.