Real Hon Circle phone# from Kassel
Nov 5, 2009, 9:25 am
#1
Original Poster
Join Date: Nov 2008
Programs: Disgruntled HON**, Indifferent EK Gold, skeptical BA Silver
Posts: 1,734
Real Hon Circle phone# from Kassel
I am abroad and can't dial into the german 0800 phone# from the Hon Circle Hotline. Because in germany, these special service numbers are routed on regular phone numbers, esp. when abroad the regular landline # is very helpful as international calls to these special numbers sometimes wont go through.
If anyone has that number, could you please pm me or could we post these in the faq, too?
I could supply the landline number for sen hotline, which I am using now.
If anyone has that number, could you please pm me or could we post these in the faq, too?
I could supply the landline number for sen hotline, which I am using now.
Nov 5, 2009, 9:29 am
#2
Join Date: Jun 2004
Posts: 1,556
I am abroad and can't dial into the german 0800 phone# from the Hon Circle Hotline. Because in germany, these special service numbers are routed on regular phone numbers, esp. when abroad the regular landline # is very helpful as international calls to these special numbers sometimes wont go through.
If anyone has that number, could you please pm me or could we post these in the faq, too?
I could supply the landline number for sen hotline, which I am using now.
If anyone has that number, could you please pm me or could we post these in the faq, too?
I could supply the landline number for sen hotline, which I am using now.
Nov 5, 2009, 10:25 am
#3
Join Date: Oct 2008
Location: FMO, YVR
Programs: LH HON
Posts: 430
The German 0800 number is really pointless. I don't get how you can screw things up that much for your customers that travel a lot. So when abroad, I call the old +49 1802 993388 number via Skype. The only thing that works so far without problems.
Nov 5, 2009, 11:01 am
#4
Join Date: Dec 2005
Location: FRA
Programs: LH, Avis, Hyatt, ...
Posts: 4,213
Nov 5, 2009, 4:03 pm
#8
FlyerTalk Evangelist
Join Date: Jun 2005
Location: Point Place, Wisconsin
Programs: LH HON, BA Gold, EK Gold
Posts: 14,505
Nov 6, 2009, 12:11 am
#9
Join Date: Feb 2008
Location: LHR/IKA/HAM and FCT
Programs: LH-HON
Posts: 64
So normally I call this number and if its Kassel I ask them to call me back, if not...
Nov 6, 2009, 1:39 am
#10
Join Date: Dec 2005
Location: FRA
Programs: LH, Avis, Hyatt, ...
Posts: 4,213
Actually it doesn't matter, whether using a RIM, Apple, Nokia or whatsoever. ^
I just don't get the need for a toll free number or hassles like using skype in order to save a few dimes.
I just don't get the need for a toll free number or hassles like using skype in order to save a few dimes.
Nov 6, 2009, 6:14 am
#11
Join Date: Feb 2006
Posts: 170
But what's the point for LH to (make us) use telephone numbers which some phone companies use as an excuse for what is nothing but a rip-off. And that's not even talking about those who won't route such calls.
Nov 6, 2009, 9:22 am
#12
Join Date: Dec 2004
Location: SZG
Posts: 3,936
besides, i have a roaming flatrate anyway so it doesnt matter to me...
Nov 6, 2009, 9:34 am
#13
Join Date: Feb 2006
Posts: 170
Right. Just skip the toll-free in the first place and give us a regular number which is accessible from any standard telephone network worldwide.
Toll-free service numbers is simply outdated as a concept in a time where the cost of a phone call is negligeable.
Nov 6, 2009, 10:08 am
#14
Original Poster
Join Date: Nov 2008
Programs: Disgruntled HON**, Indifferent EK Gold, skeptical BA Silver
Posts: 1,734
Yes please. Again, the problem is not the wish of saving money. The problem is I cannot technically reach the german HON CIRCLE Hotline over the advertised 08000 number while being in the USofA... Just give me a real number that can be called from anywhere in the world.