Global Pass joins Points.com

 
Old Nov 18, 05, 5:34 pm
  #1  
Original Poster
 
Join Date: Sep 2000
Location: Guelph, ON. Canada AC Elite, Latin Pass, BA,
Posts: 431
Global Pass joins Points.com

Well finally a bit of encurraging news, Points.com is now affiliated with Global Pass.

I am hoping that I can now use some of the 900,000 miles in my account. Problem is I only have 700 Miles available.

I wish someone could explain to me how a person can earn 1,050,000 Miles, use 100,000 and end up only with 700.

Is this what they call new math?
Canadian is offline  
Old Nov 20, 05, 11:44 am
  #2  
 
Join Date: Oct 1999
Location: IL & AZ
Programs: AA Lifetime Plat, WN CP, Latin Pass Bonus
Posts: 3,655
Originally Posted by Canadian
Well finally a bit of encurraging news, Points.com is now affiliated with Global Pass.

I am hoping that I can now use some of the 900,000 miles in my account. Problem is I only have 700 Miles available.

I wish someone could explain to me how a person can earn 1,050,000 Miles, use 100,000 and end up only with 700.

Is this what they call new math?

No, it called a "Failure to Communicate". Apparently you did not get the word on GP dropping their program with 3 weeks notice.

Isn't it strange that they could not send us emails when they made a drastic change in their program for those with GP miles --- YET I have received about 3 emails in the past 2 months about their new program??? Could it have been intentional?

As I have said, the terrible communication of GP with its customers is the main reason I do not do business with them anymore.
SAPMAN is offline  
Old Nov 25, 05, 12:07 pm
  #3  
 
Join Date: Jul 2000
Location: BOS, SEA
Programs: AA Lifetime Gold, DL Gold, LP ex-Millionaire!
Posts: 565
Sigh. I should have known better but I had brief moment of optimism before I added my GlobalPass account to my points.com profile--only to see that I had zero available miles. It's not that surprising to see that the million bonus miles are excluded from the available miles, but what happened to the ACTUAL miles I earned in the program? Do you suppose they used those up first when I made my award requests in June?

If so, that's a little petty. And short-sighted as it gives me absolutely no reason to continue doing business with GP. Why would I start accumulating miles in the program again now that my official balance is zero?

I'm not a big GP-basher and as I just returned from a wonderful trip to Peru (finally made it to Machu Picchu) and Brazil courtesy of my milion mile bonus, I'm quite happy with the benefits I received. But this latest move just baffles me. They're apparently saying they don't appreciate my business. So be it. But it's a funny business model.
stephlac is offline  

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