Sigh. I should have known better but I had brief moment of optimism before I added my GlobalPass account to my points.com profile--only to see that I had zero available miles. It's not that surprising to see that the million bonus miles are excluded from the available miles, but what happened to the ACTUAL miles I earned in the program? Do you suppose they used those up first when I made my award requests in June?

If so, that's a little petty. And short-sighted as it gives me absolutely no reason to continue doing business with GP. Why would I start accumulating miles in the program again now that my official balance is zero?

I'm not a big GP-basher and as I just returned from a wonderful trip to Peru (finally made it to Machu Picchu) and Brazil courtesy of my milion mile bonus, I'm quite happy with the benefits I received. But this latest move just baffles me. They're apparently saying they don't appreciate my business. So be it. But it's a funny business model.