LATAM Business class

Old Apr 2, 2024, 12:18 pm
  #1  
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LATAM Business class

Having not used LATAM before, and seen some bad reviews, I thought I'd counter that by saying my recent experience with using them to fly from London to Buenos Aires (via GRU) was pretty positive.

Hard product is very decent, It looks fairly swish and I slept well both times on these overnight flights.

Soft product was fine, the lounge at GRU is nice and modern, with great showers. On the flight the service was friendly, the wines good, reasonable IFE and ok food.

The GRU to AEP legs were in premium economy which is fairly similar to European business, bar the food and drink offering is lesser.
Adam London is offline  
Old Apr 3, 2024, 8:54 pm
  #2  
 
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Looks like i'll be on a LATAM plane from AKL-SCL, they seems to be the only way to get to South America from New Zealand.

Does anybody have commentary on the product they use for this route?
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Old Apr 4, 2024, 9:23 pm
  #3  
 
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Originally Posted by Gekko
Looks like i'll be on a LATAM plane from AKL-SCL, they seems to be the only way to get to South America from New Zealand.

Does anybody have commentary on the product they use for this route?
They use the 787-9 so there is a chance you will have the newer J product. Not all of their 787-9s have the newer product. Some still have the old 2-2-2 configuration I believe.
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Old Apr 7, 2024, 5:24 pm
  #4  
 
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Mixed bag

I flew one of the new 787-9s LAX SCL 1A and it was great! Other than limited refilling of the wine glass - and I agree the wine was delicious - I was very happy with the seat, including the size of the video screen and a reasonable selection of titles. I don't watch many movies so there were a lot of things I hadn't seen.

SCL - IPC was 787-8, 2-2-2. I had the window, 3A and luckily no one sat in the asile seat so I could get up and down as I needed, but otherwise you would be stuck in there. Same nice bedding, but no lip balm or lotion in the amenities kit. Video screen is far away and small.

IPC -SCL 787 -9 (I think) 1-2-1 configuration. Was tricked into moving from 2H to 7A a to get a window seat, which was a huge mistake. The way we took off didn't really give me a good view of the island, which I had missed on arrival because of the side of the plan I was sitting on. Plus 7A is a terrible seat. I don't know if this is official but the pitch was much shorter than 1A. Unless I had the seat in landing position I was too close to the video screen. 5 hour flight and I never got comfortable. Also LATAM does not let you pre-order your meal, so by the time they got back to me in row seven my choice wasn't available. Lesson learned.

The seat map looks like my upcoming flight is the 2-2-2, but so did LAX to SCL. Not moving from my H seat this time, regardless.
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Old Apr 7, 2024, 6:56 pm
  #5  
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Originally Posted by work4fun
I flew one of the new 787-9s LAX SCL 1A and it was great! Other than limited refilling of the wine glass - and I agree the wine was delicious - I was very happy with the seat, including the size of the video screen and a reasonable selection of titles. I don't watch many movies so there were a lot of things I hadn't seen.
...
The seat map looks like my upcoming flight is the 2-2-2, but so did LAX to SCL. Not moving from my H seat this time, regardless.
You may find that the non-US based airlines won't have a conniption fit if you use the call bell for a refill, and prefer that over a trip to the galley. Also, when flying LA solo, I don't mind the center (D/H) on the 2-2-2 config, and like it more than sliding into the MRI seats on the 767,
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