check-in process at Caesers properties?
#1
Original Poster


Join Date: Oct 2019
Posts: 78
check-in process at Caesers properties?
Question: Is second guest check-in / remote check-in possible at Caesars properties in Las Vegas? (preferably Planet Hollywood)
Goal: To book a room for 3 nights for my parents using my account to avoid resort fee. (Caesers Diamond)
I think MGM is possible with their mobile check-in + mobile key, just curious about Caesers properties.
Goal: To book a room for 3 nights for my parents using my account to avoid resort fee. (Caesers Diamond)
I think MGM is possible with their mobile check-in + mobile key, just curious about Caesers properties.
#2




Join Date: Jun 2008
Location: Houston
Programs: UA Silver, IHG Plat AMB, Hertz Pres. Circle, Avis Presidents Club; Caesars Diamond Plus
Posts: 656
Question: Is second guest check-in / remote check-in possible at Caesars properties in Las Vegas? (preferably Planet Hollywood)
Goal: To book a room for 3 nights for my parents using my account to avoid resort fee. (Caesers Diamond)
I think MGM is possible with their mobile check-in + mobile key, just curious about Caesers properties.
Goal: To book a room for 3 nights for my parents using my account to avoid resort fee. (Caesers Diamond)
I think MGM is possible with their mobile check-in + mobile key, just curious about Caesers properties.
#3




Join Date: Mar 2004
Location: Berkeley, California
Posts: 567
They allow mobile check-in, but you need to go to the kiosk for keys. They don’t do mobile keys, as far as I know. And, the kiosk requires an ID. It can be either a passport or drivers license, so you could just send along your passport with them if you don’t need it. I haven’t actually stayed at the Planet Hollywood for years, but this has been my experience at the Flamingo, Horseshoe, and Paris.
#4




Join Date: Jun 2008
Location: Houston
Programs: UA Silver, IHG Plat AMB, Hertz Pres. Circle, Avis Presidents Club; Caesars Diamond Plus
Posts: 656
Be careful with this, though. I've been told more than once that their (Caesars) policy is the player with the status must be there to check in. I booked 7 rooms with my host last year for a family trip and nobody could check in on arrival day until I got there, even though the rooms were in their names.
Last edited by lindaiah; Jan 12, 2024 at 11:39 am Reason: added "Caesars"
#5
Moderator: Hyatt, American Express; FlyerTalk Evangelist




Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, AA EXP, UA Silver, Hyatt Glob, Mlife Noir (=> Marriott Amb), invol FT beta tester
Posts: 21,645
Even mobile check-in is no guarantee -- I was recently invited via email to do express check-in online, received a QR code and instructions to scan it at a kiosk along with my ID, and when I did that, it said I had to see the front desk. And then when I asked the front desk, they said "oh, because [I forget the reason already] you have to come to the front desk." "So why did I get an e-mail asking me to check-in remotely and receive a QR code telling me to obtain my keys from a kiosk?" "..."

and nothing tricky either, it was just me, on a one-person booking. The reason they claimed was either the offer I was booked under, or that I'm Diamond, neither of which makes much sense, but even if that were legitimately the reason, you'd think their IT could be smart enough not to send me the invite email or issue me the QR code in the first place...

and nothing tricky either, it was just me, on a one-person booking. The reason they claimed was either the offer I was booked under, or that I'm Diamond, neither of which makes much sense, but even if that were legitimately the reason, you'd think their IT could be smart enough not to send me the invite email or issue me the QR code in the first place...
#7
FlyerTalk Evangelist




Join Date: Jun 2001
Location: Redondo Beach, Ca
Posts: 34,903
How do you sweet talk your way into a room upgrade without human interaction? I would much rather talk to the desk person & see if I have options (without resorting to the $20 handshake).
#8



Join Date: Jun 2012
Location: Scotland, Spain
Programs: Skywards Gold, Amex Plat, SkyTeam Silver
Posts: 1,404

