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Old Nov 10, 2018 | 6:57 am
  #1  
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Ground Crew Behaviour

Hello everyone,
I am a Skypass member who got recently upgraded to Business prior to boarding.
The Ground crew, gave me my boarding pass and proceeded to tell me that the seat was changed but not the meal.
During the flight I was given a Business class meal.

I'm not griping, but would like to see ideas on why the Ground Crew would say that?
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Old Nov 11, 2018 | 1:15 am
  #2  
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In your case, I imagine they told you that because they weren't sure there would be enough J meals, and so they preemptively lowered your expectations. I had the same experience on OZ, except it was weirder, described here: Business meal waiver resulting in no meal?
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Old Nov 11, 2018 | 3:20 am
  #3  
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Well, because they thought they may not have enough and needed to manage your expectations.
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Old Nov 12, 2018 | 5:15 pm
  #4  
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Did you have a special meal ordered, such as vegetarian, kosher, etc.?
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fliesdelta is offline  
Old Nov 12, 2018 | 6:20 pm
  #5  
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Hi Everyone!
[MENTION=776399]slimjin[/MENTION] : Wow that was some experience by the OP.
[MENTION=10606]LondonElite[/MENTION] : Thought so too. I am grateful in anyway.
[MENTION=587849]fliesdelta[/MENTION] : No special meal ordered. I take the regular meals.

Thanks everyone for the replies. Much appreciated.
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Old Dec 3, 2018 | 7:23 pm
  #6  
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Going back through old posts. What KIND of upgrade did you get?

Was the boarding pass on the Prestige paper? If so, that should be real full upgrade with business service (things like champagne and course meal).

Because they will often do Op Up for Morning Calm members. You will get business seat but economy service. Your boarding pass will still be on the economy paper but have a business class seat number.

On the plane, they split the cabin and move real biz passengers up to the front section and the op up in the back. They did this to me ICN-MNL once. I had Delta Silver (ST Elite) status and my friends nothing. We all got the seat upgrade but economy food and no champagne haha. I surely tried though!
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