Waitlist awards?
Jun 21, 2018 | 8:39 pm
#1
Original Poster
Join Date: Jan 2010
Posts: 189
Waitlist awards?
I'm curious, does the KE website ever show waitlist awards? When trying to book an award flight, I see "X seats" available, but never any indication if those seats are truly bookable or are waitlisted (I tried a bunch of dates, just to confirm this).
Does one need to call them first to confirm? I'm worried that I transfer a bunch of miles, and then when I try to book that "3 Seats" available award, the system tells me only 1 or 2 seats are truly bookable.
Does one need to call them first to confirm? I'm worried that I transfer a bunch of miles, and then when I try to book that "3 Seats" available award, the system tells me only 1 or 2 seats are truly bookable.
Jun 21, 2018 | 8:43 pm
#2
Join Date: Feb 2017
Location: SJC/SFO
Programs: Korean Air SKYPASS Morning Calm Club, Asiana Club Diamond
Posts: 57
As far as I know... they are truly bookable. They're available or they're not.
Separately, KE lets you claim/reserve the award seat without paying, as long as you have the miles. I used to shuffle around a lot, but now they charge fees to change/cancel, so not so much any more.
Separately, KE lets you claim/reserve the award seat without paying, as long as you have the miles. I used to shuffle around a lot, but now they charge fees to change/cancel, so not so much any more.
Jun 22, 2018 | 6:57 am
#4
Join Date: Jul 2004
Posts: 4,810
I've never had to speak to an agent over the phone. I just open the "contact us" dialogue box, get an agent, and text what flights I want to be WL'd on. Then, when notified that the WL has cleared, I transfer points in and ticket it.
Jun 22, 2018 | 2:33 pm
#6
Join Date: Jul 2004
Posts: 4,810
Good luck, I've found the on-line chat to work really well, they'll ask a couple of questions to prove you are who you say you are, and once they set up the waitlist you CAN view that on the site under 'my reservations' (or whatever it's called).
Hope you clear the WL and go somewhere exciting - Jamie
Nov 13, 2018 | 9:15 pm
#8
Join Date: Aug 2005
Posts: 730
Well, there IS a mechanism through the website...you click on "open chat" or something like that. But I think you mean there's no way to populate individual fields to set up a waitlist - correct.
Good luck, I've found the on-line chat to work really well, they'll ask a couple of questions to prove you are who you say you are, and once they set up the waitlist you CAN view that on the site under 'my reservations' (or whatever it's called).
Hope you clear the WL and go somewhere exciting - Jamie
Good luck, I've found the on-line chat to work really well, they'll ask a couple of questions to prove you are who you say you are, and once they set up the waitlist you CAN view that on the site under 'my reservations' (or whatever it's called).
Hope you clear the WL and go somewhere exciting - Jamie