KLM streamlines organization
Aug 5, 2003 | 9:06 am
#1
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KLM streamlines organization
KLM has merged the catering, cabin crew and in-flight services departments. The new department will be called Inflight Services.
The purpose is allegedly to increase passengers satisfaction, and only secondarily to cut costs.
Source : De Financiële Telegraaf online.
http://www.dft.nl/servlet/ArticleByF...irs5102932.xml (in Dutch)
johan
The purpose is allegedly to increase passengers satisfaction, and only secondarily to cut costs.
Source : De Financiële Telegraaf online.
http://www.dft.nl/servlet/ArticleByF...irs5102932.xml (in Dutch)
johan
