Comparison
Nov 17, 2006 | 10:34 pm
#1
Original Poster
Join Date: May 2004
Location: CNX/AGP
Programs: AF/KL Flying Blue, SK Eurobonus, TG ROP, BA EC, QR Privilege Club, SQ Krisflyer
Posts: 358
Comparison
In the past week, I had occasion to cancel a short haul Y trip with BA, and a long haul C trip with KL.
The BA cancellation was done online in less than two minutes, and the refund appeared on my credit card account within 48 hours.
The KL cancellation necessitated a lengthy long distance phone call, which, once finally connected to a human, was dealt with efficiently. I am told that my refund will appear on my credit card account in six to eight weeks' time.
Quite a difference.
The BA cancellation was done online in less than two minutes, and the refund appeared on my credit card account within 48 hours.
The KL cancellation necessitated a lengthy long distance phone call, which, once finally connected to a human, was dealt with efficiently. I am told that my refund will appear on my credit card account in six to eight weeks' time.
Quite a difference.
