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Cancellation of C class ticket

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Old Nov 14, 2006 | 3:46 pm
  #1  
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Question Cancellation of C class ticket

I booked a fully flexible C class WBC ticket on the KLM website (LCY-JFK) but am now unable to use it. The conditions seem to indicate that the ticket is fully refundable (that was the reason I chose it as there was always a chance I needed to cancel).

Here's a few questions, I've looked around and can't find any recent info on this, perhaps someone here has some experience in this:


          Thanks for your help
          browserden is offline  
          Old Nov 15, 2006 | 2:38 am
            #2  
           
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          Originally Posted by browserden
          I booked a fully flexible C class WBC ticket on the KLM website (LCY-JFK) but am now unable to use it. The conditions seem to indicate that the ticket is fully refundable (that was the reason I chose it as there was always a chance I needed to cancel).

          Here's a few questions, I've looked around and can't find any recent info on this, perhaps someone here has some experience in this:
            Usually it works. Otherwise, call you next KLM agent
              Booking fee is lost. If KLM charged you a credit card surcharge ( I cannot imagine they did ) you'll get it back.
                It comes back to the original CC you used. If this card is not valid any longer, you must contact them and they issue a cheque. CC refunds are usually handled within 1-2 weeks.
                  Rerouting means they issue a new ticket and charge / credit you the difference in pricing.
                  Mennix is offline  
                  Old Nov 15, 2006 | 3:05 am
                    #3  
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                  Originally Posted by Mennix
                  Booking fee is lost. If KLM charged you a credit card surcharge ( I cannot imagine they did ) you'll get it back.
                  They do charge a CC fee in the UK (but not a debit card fee) as well as a booking fee. I think it was early 2006 they started doing this. Prior to this there was no booking fee or CC surcharge on the UK site.
                  layz is offline  


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