Problems accessing FD accounts today ?
Mar 18, 2005 | 2:20 am
#1
Original Poster
Join Date: Jul 2002
Location: Stirling, Scotland
Programs: Amex Centurion - BA Gold - IHG Platinum - HHonors Diamond - Virgin/SkyTeam Gold / Hillman Imp
Posts: 2,293
Problems accessing FD accounts today ?
Anyone else having problems?
Can't get into mine or the family's accounts.
pmcg
Can't get into mine or the family's accounts.
pmcg
Mar 18, 2005 | 2:47 am
#2
Join Date: Sep 2004
Location: In a plane over Europe; I mean in the back of a plane over Europe !!!
Programs: HHonors, Scandic, Priority Club, Marriott, AF/KL FB, BAEC, AB TB, LH M&M
Posts: 860
I had a similar problem early this morning but fourty minutes ago it finally worked
Mar 18, 2005 | 9:33 am
#4
Join Date: Oct 2004
Location: Leeds ,Yorks UK
Programs: KLM Flying Blue Platinum for Life.. BA Gold , oh and some other shiny bits of plastic ...
Posts: 4,240
Well they have not fixed it yet !
I have just tried to get on line twice with no luck , just rung up fd hinderdesk and e service department , both say it is the other departments problem ! God they are so useless !
I have just tried to get on line twice with no luck , just rung up fd hinderdesk and e service department , both say it is the other departments problem ! God they are so useless !
Mar 18, 2005 | 11:54 am
#5
Join Date: Jan 2005
Location: ams
Programs: FD silver, PC plat. royal ambassador, SPG gold, HH gold, MR silver
Posts: 774
Originally Posted by psollitt
Well they have not fixed it yet !
I have just tried to get on line twice with no luck , just rung up fd hinderdesk and e service department , both say it is the other departments problem ! God they are so useless !
I have just tried to get on line twice with no luck , just rung up fd hinderdesk and e service department , both say it is the other departments problem ! God they are so useless !
Mar 19, 2005 | 4:50 am
#6
Original Poster
Join Date: Jul 2002
Location: Stirling, Scotland
Programs: Amex Centurion - BA Gold - IHG Platinum - HHonors Diamond - Virgin/SkyTeam Gold / Hillman Imp
Posts: 2,293
And it is still the same more than 24 hours later.
Why on earth do I bother with these idiots?
pmcg
Why on earth do I bother with these idiots?
pmcg
Mar 21, 2005 | 9:37 am
#8
Join Date: Sep 2004
Location: In a plane over Europe; I mean in the back of a plane over Europe !!!
Programs: HHonors, Scandic, Priority Club, Marriott, AF/KL FB, BAEC, AB TB, LH M&M
Posts: 860
Hi all.
Or I'm the luckiest of all or .... no clue. For me it was OK also today. Try the Italian site, perhaps it could be the reason.
Or I'm the luckiest of all or .... no clue. For me it was OK also today. Try the Italian site, perhaps it could be the reason.
Mar 21, 2005 | 9:43 am
#9
Original Poster
Join Date: Jul 2002
Location: Stirling, Scotland
Programs: Amex Centurion - BA Gold - IHG Platinum - HHonors Diamond - Virgin/SkyTeam Gold / Hillman Imp
Posts: 2,293
Originally Posted by Volvic
Hi all.
Or I'm the luckiest of all or .... no clue. For me it was OK also today. Try the Italian site, perhaps it could be the reason.
Or I'm the luckiest of all or .... no clue. For me it was OK also today. Try the Italian site, perhaps it could be the reason.
For example all of my families accounts use a single email address and none of the accounts can be accessed.
OK KLM, I've told you what the problem is now fix it and send my consultancy fee in the post.
pmcg
Mar 21, 2005 | 3:23 pm
#11
Join Date: Oct 2004
Location: Leeds ,Yorks UK
Programs: KLM Flying Blue Platinum for Life.. BA Gold , oh and some other shiny bits of plastic ...
Posts: 4,240
From what FD told me this is a UK specific problem of which they are STILL 3 DAYS AFTER THE FACT TO FIX !!!!!!! they only every day send an email to fd hinder desk staff to say if MAY be fixed after 2 pm , come on FD give us another excuse !! 
pmcg , It may not be the multiple account problem as I only have the one account and still have this error .
pmcg , It may not be the multiple account problem as I only have the one account and still have this error .
Last edited by psollitt; Mar 21, 2005 at 3:27 pm
Mar 22, 2005 | 5:41 am
#15
Join Date: Sep 2002
Location: Cheltenham
Programs: Mucci, KLM Plat for Life , BA now muddy grey, HH Silver, (Other half Diamond), IHG Gold
Posts: 2,692
Mine wont accept the PIN I have used for years and also wont allow me to request a new one. Yet my partners works fine.