denied boarding
denied boarding
Oct 13, 2004 | 6:57 am
#2
Join Date: Oct 2002
Location: Commuting between AMS, CDG and IAH
Programs: FB LTPE, hhonors diamond, hertz 5*, Thalysthecard Platinium, A-club Silver, IHG Platinum
Posts: 521
EU regulations state compensation should be at least 600 Euros in addition to cost of Hotel, meals, etc. I doubt you will get more than that
http://europa.eu.int/scadplus/leg/en/lvb/l24173.htm
http://europa.eu.int/scadplus/leg/en/lvb/l24173.htm
Oct 13, 2004 | 8:05 am
#3
Join Date: Feb 2002
Location: DUB/ORD/SIN/PVG
Programs: EI AerClub Concierge, EK Gold, BA Gold, BD Gold (Retired), HHonors Diamond, Bonvoy Lifetime Gold
Posts: 2,925
Bear in mind that those EU regulations don't go into force until February of next year.
Compensation depends very much on the circumstances of your denied boarding - were you already checked-in or were you on standby? Had you (almost) mis-connected? Were you bumped off voluntarily or in-voluntarily? By how much was your arrival delayed?
Here is a link to the section of KLM's contract of carriage dealing with denied boarding compensation:LINK
(Scroll down to article 19)
-- Dambus
Compensation depends very much on the circumstances of your denied boarding - were you already checked-in or were you on standby? Had you (almost) mis-connected? Were you bumped off voluntarily or in-voluntarily? By how much was your arrival delayed?
Here is a link to the section of KLM's contract of carriage dealing with denied boarding compensation:LINK
(Scroll down to article 19)
-- Dambus