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Old Oct 13, 2004 | 8:05 am
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Dambus
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Bear in mind that those EU regulations don't go into force until February of next year.

Compensation depends very much on the circumstances of your denied boarding - were you already checked-in or were you on standby? Had you (almost) mis-connected? Were you bumped off voluntarily or in-voluntarily? By how much was your arrival delayed?

Here is a link to the section of KLM's contract of carriage dealing with denied boarding compensation:LINK

(Scroll down to article 19)


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