KLM Delayed Flight Compensation
#16




Join Date: Nov 2017
Location: NYC
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Posts: 349
In my case, the inbound was 15 minutes late. But does that really explain why our flight was delayed for four+ hours?
#18




Join Date: Mar 2016
Location: Everywhere, mostly AMS
Posts: 4,579
When we're talking on a flight departing from the carrier's hub that might be difficult to prove, but when we are talking about a long-haul flight from Singapore delayed for only a few hours it's more likely the airline could prove that.
#19




Join Date: Nov 2017
Location: NYC
Programs: UA 1K; DL DM; IHG Platinum; Hilton Diamond; Marriott Gold; Hertz President's Circle
Posts: 349
I don't know why they are trying to hide something that is so obvious. Delta doesn't hesitate to admit when they messed up (in my very limited experiences dealing with them under similar circumstances).

Last edited by NYC2SGN; Apr 13, 2025 at 12:55 pm
#20




Join Date: Mar 2016
Location: Everywhere, mostly AMS
Posts: 4,579
You can even go back and check the previous flights the aircraft did.
Of course it could be that the details there are incorrect/inaccurate, as you said the incoming was delayed but it might not properly account for the total delay on departure.
#21




Join Date: Nov 2017
Location: NYC
Programs: UA 1K; DL DM; IHG Platinum; Hilton Diamond; Marriott Gold; Hertz President's Circle
Posts: 349
I don't know what do you mean by hiding, you can get exactly the same on the KLM website - https://www.klm.com/flight-status?da...irportCode=AMS
You can even go back and check the previous flights the aircraft did.
Of course it could be that the details there are incorrect/inaccurate, as you said the incoming was delayed but it might not properly account for the total delay on departure.
You can even go back and check the previous flights the aircraft did.
Of course it could be that the details there are incorrect/inaccurate, as you said the incoming was delayed but it might not properly account for the total delay on departure.
#22




Join Date: Mar 2016
Location: Everywhere, mostly AMS
Posts: 4,579
The certificates that are downloadable from the flight status page make no mention of the reason for the delay. It only confirms the delay, which we already know, so those certificates are useless. Oddly, my other flight shows up on the website as delayed due to technical issue (iirc they told us it was a catering issue), but it won't allow you the option to download the certificate from the website to confirm the delay.
It might be my ignorance but I don't see how a simple PDF which is not signed or restricted in any way is better than a screenshot or a link to the website.



