Mess in AMS today - April 2022 onwards
Jan 12, 2024, 8:06 am
#3451
Join Date: Jul 2015
Location: HAG
Programs: Der 5* FTL
Posts: 8,180
Note that snowfall is the last graph shown. The first one is total precipitation including snow and rain.
Anyway the chance of snow is up again across the whole week, and virtually guaranteed on Monday. I'm very happy that I decided to fly on Sunday and not Monday...
Anyway the chance of snow is up again across the whole week, and virtually guaranteed on Monday. I'm very happy that I decided to fly on Sunday and not Monday...
Jan 15, 2024, 5:38 am
#3452
Join Date: Dec 2018
Location: Somewhere between BHX and HUY
Programs: Flying Blue Plat, Eurobonus Silver, ALL Gold
Posts: 1,696
So, I received a reply from one of Marjan Rintel's aide about my claim (they were actually quite fast to respond, but I left it pending for a few weeks because I'm busy)
There's a long tirade about why my delay is not compensated by EC/261. I will copy it below. I am still NOT 100% convinced that I wouldn't win if I took it all the way to MCOL/SCC, but not sure if I want to be bothered to be honest...
They did pay my expense claim already, but truncated, and still without providing a breakdown to explain what they are paying for and what not so I'll need to calculate it all myself and reply.
However they said that claims for alcoholic beverages would not be honored, which I'm a bit surprised as it's a first for me.
For info I had 3 alcoholic beverages on claim, which doesn't seem that unreasonable... 2 while waiting for my 4hr delayed airplane, alongside a sandwich (Lounge had been closed prematurely). And one at 1AM at the hotel, alongside my delivered pizza. It doesn't seem unreasonable to me at all...
They've always been paid for before so is this something new? KL been taken over by Calvinists? Or is it just because they're on separate receipts that is the problem?
I also received a commercial gesture of 60 for my troubles, which to be honest is more than I expected so I'm happy enough with that.
There's a long tirade about why my delay is not compensated by EC/261. I will copy it below. I am still NOT 100% convinced that I wouldn't win if I took it all the way to MCOL/SCC, but not sure if I want to be bothered to be honest...
Flights at Schiphol Airport were regrettably disrupted due to air traffic flow restrictions caused by adverse weather. This was reported in the media:
https://www.schiphol.nl/en/messages/...due-to-weather
All flight plans are tracked by a central flow management unit (CFMU). The flight departs according to a slot which is a period of time within which take-off has to take place.
If a slot is missed as here, the airline must wait for the CFMU to assign a new one. The slot and any revisions are communicated to the aircraft operator as well as the air traffic control unit at the departure airport.
As the cause of the delay to your flight could not have been prevented by any reasonable measures at our disposal, the circumstances should be regarded as extraordinary under the terms of the EU261 legislation you refer to, which relieves the airline of its obligation to pay the compensation you seek.
https://www.schiphol.nl/en/messages/...due-to-weather
All flight plans are tracked by a central flow management unit (CFMU). The flight departs according to a slot which is a period of time within which take-off has to take place.
If a slot is missed as here, the airline must wait for the CFMU to assign a new one. The slot and any revisions are communicated to the aircraft operator as well as the air traffic control unit at the departure airport.
As the cause of the delay to your flight could not have been prevented by any reasonable measures at our disposal, the circumstances should be regarded as extraordinary under the terms of the EU261 legislation you refer to, which relieves the airline of its obligation to pay the compensation you seek.
However they said that claims for alcoholic beverages would not be honored, which I'm a bit surprised as it's a first for me.
I must decline expenses relating to alcoholic beverages as this is not within the rights of what would be permitted under EU regulations.
They've always been paid for before so is this something new? KL been taken over by Calvinists? Or is it just because they're on separate receipts that is the problem?
I also received a commercial gesture of 60 for my troubles, which to be honest is more than I expected so I'm happy enough with that.
Jan 15, 2024, 6:41 am
#3454
Join Date: Dec 2018
Location: Somewhere between BHX and HUY
Programs: Flying Blue Plat, Eurobonus Silver, ALL Gold
Posts: 1,696
Disgusting penny pinchers... I had LH reimburse alcohol (with the meal) without any questions asked.
I can see why, mind, encouraging healthy habits and all that, but a bit hypocritical considering the self-serve heineken at their lounges. But I'll know better not to mention that lest they also take that away
The commercial gesture will more than cover the cost of those 3 pints.
I can see why, mind, encouraging healthy habits and all that, but a bit hypocritical considering the self-serve heineken at their lounges. But I'll know better not to mention that lest they also take that away
The commercial gesture will more than cover the cost of those 3 pints.
Jan 15, 2024, 7:22 am
#3456
Join Date: Mar 2016
Location: CPT,AMS
Posts: 4,414
Sitting at home in Amsterdam there was definitely some snow in the morning, going down for 2 minutes and dissipating 2 minutes later, rinse and repeat few times with the sun shining in between.
Jan 15, 2024, 10:27 am
#3457
Join Date: Oct 2014
Location: Behind the curtain
Programs: Flying Blue, Accor
Posts: 407
It wasn't looking too bad when I passed through this morning, but after my connection was shortened from 65 to 20 minutes by the inbound delay, I wasn't hanging around to evaluate the weather.
The wheels seem to have come off the wagon as the day has progressed with many hours-long delays and plenty cancellations. As always when deicing is required.
The wheels seem to have come off the wagon as the day has progressed with many hours-long delays and plenty cancellations. As always when deicing is required.
Jan 15, 2024, 11:45 am
#3458
Join Date: Jun 2012
Programs: FB, M&B, UA, AA
Posts: 2,515
Disgusting penny pinchers... I had LH reimburse alcohol (with the meal) without any questions asked.
I can see why, mind, encouraging healthy habits and all that, but a bit hypocritical considering the self-serve heineken at their lounges. But I'll know better not to mention that lest they also take that away
The commercial gesture will more than cover the cost of those 3 pints.
I can see why, mind, encouraging healthy habits and all that, but a bit hypocritical considering the self-serve heineken at their lounges. But I'll know better not to mention that lest they also take that away
The commercial gesture will more than cover the cost of those 3 pints.
Jan 16, 2024, 7:44 am
#3461
Join Date: Jul 2009
Location: mostly not far from AMS, otherwise NUE
Programs: FB Silver, Hilton Diamond
Posts: 2,386
I don't know where you're looking but https://www.schiphol.nl/en/departure...ate=2024-01-17 shows no such thing.
Jan 16, 2024, 8:05 am
#3462
Join Date: May 2018
Posts: 765
I don't know where you're looking but https://www.schiphol.nl/en/departure...ate=2024-01-17 shows no such thing.
Can't believe what I am seeing in Flightradar24, all KL is canceled.
It will be a shitshow."
Jan 16, 2024, 8:19 am
#3463
Join Date: Jan 2018
Location: BRE
Programs: Flying Blue Ultimate, LATAM Black, Vistara Gold, Accor/IHG Platinum, Marriott/Hilton Gold
Posts: 498
I don't know where you're looking but https://www.schiphol.nl/en/departure...ate=2024-01-17 shows no such thing.
I did call the Ulti team and they checked a few places but couldn't find any information about cancellations either. So right now.... \_(ツ)_/
Jan 16, 2024, 8:59 am
#3464
Join Date: Jul 2009
Location: mostly not far from AMS, otherwise NUE
Programs: FB Silver, Hilton Diamond
Posts: 2,386
A few cancellations notwithstanding, https://www.klm.nl/en/flight-status/...irportCode=AMS shows normal operations tomorrow. I guess FR24's data feed is broken.