KLM App luggage tracking

Old Jan 6, 20, 1:32 pm
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Join Date: Nov 2017
Location: GOT
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KLM App luggage tracking

I noticed for the first time yesterday in the KLM app a luggage tracking option (under my trip, not a separate page you could go directly to) with the wording like you could check where you bags are/have been, I guess similar to what Delta have. It listed the baggage IDs for all checked bags correctly but the status never changed from 'checked in' to anything else. This was flying out of ORD to AMS. In AMS the status was still the same, then another transfer to CDG by which time the tracking option had completely disappeared. The bags all arrived without problem.

Am i just slow or has anyone else seen this and had a status that updated beyond 'checked in'?

Quick Google shows https://blueswandaily.com/klm-launch...n-trial-basis/ so seems like they're still trialling after a year and I was a 'lucky' participant then...
Solevita is online now  
Old Jan 6, 20, 3:42 pm
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I have seen this also for the 1st time recently in the AF app on a long-haul BOG-CDG. But it doesn't seem to be proposed consistently/all routes yet.
Goldorak is offline  
Old Jan 6, 20, 4:21 pm
Join Date: Oct 2014
Location: BRS
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Similar experience for me today flying BRS-AMS-FRA. Status never changed beyond “checked in”. For me the button in the app was missing during the transit in AMS but reappeared after arrival in FRA.
dkeng is offline  
Old Jan 7, 20, 12:20 am
Join Date: May 2016
Location: Gothenburg
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Flew last week and it was the same here, beyond "checked in" never got updated even after I picked up my suitcase at final destination, after 2 transfers and 2 airlines. I am guessing it is a new feature with the updates to come later
rgc01 is offline  
Old Jan 7, 20, 7:49 am
Join Date: Dec 2015
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I've had that since several months now on AF domestic flights. It's been a couple months since I last checked a luggage though, but IIRC the status got further than "checked-in" a few times (something like "on the plane"). Great feature, but not very consistent and works on a "best effort" clearly
lynxy is offline  
Old Jan 7, 20, 9:00 am
Join Date: Aug 2017
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Had it on my flight from TRF last Sunday. Worked perfectly. One bag showed up with status "sorted" (amongst other status updates), and that one arrived at the airport. The other bag did not have this status, and decided to overnight at a different airport :P.
Thysk is offline  

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