KL tightens non-rev regs (a teeny-weeny bit)
Sep 5, 2018, 8:26 am
#16
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Sep 5, 2018, 11:43 am
#17
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Sep 6, 2018, 3:11 am
#20
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Sep 6, 2018, 4:12 am
#21
Join Date: Jun 2008
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You get what you pay for in business, I don’t understand why people seem to think that airline seats should be any different.
Sep 6, 2018, 6:10 am
#22
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Thank you. My understanding of the difference between a rule and a policy being rather limited I will certainly appreciate more details, if you have them.
But I don’t believe that there are gate agents out there changing frequent flyers’ seats so non-revs can sit together; non-revs typically don’t get their seat assignments until ten minutes before departure so they couldn’t even if they wanted to. In the same way in case of operational upgrades the required uogrades are done way before the ‘crewmember’s misstress’ ever gets on board.
Imagine an employee in the retail business, just because he or she is entitled to, paying 20% of the price of the same article you are buying at the counter next to yours in the shop.
What is unacceptable is not the discount but the execution. This is the reason why it does not happen and why employee private sales exist: you know they exist but you don't see them.
Sep 6, 2018, 9:11 am
#23
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Aug 19, 2019, 3:51 am
#24
Join Date: Aug 2019
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Well there’s a chance that the non-rev already had his seat on the upper deck and jus
Testerday on KL888 there was a Non Rev'er who really wanted to introduce himself. Ofcourse he ended up on the upper deck while people in Economy Confort got a free shower from the leaking airconditioning on all the A seats. Always interested to see how the KLM non rev's immediately offer to switch seats......
Aug 19, 2019, 11:21 pm
#26
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on PTY-AMS on Friday - at least 4 non-revs in J, kept walking to cockpit and Y cabin during the whole night.
Made a remark to the purser - also about the noise from the galley during the whole night.
"Yes, it is a full flight....."
Made a remark to the purser - also about the noise from the galley during the whole night.
"Yes, it is a full flight....."
Aug 20, 2019, 5:23 am
#27
Join Date: Jul 2019
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Flew in J last month from GLA-AMS, 3 empty seats in J and 1 on Y. non-rev decided to go sit next to me. (2-2 seat map on E195).
extremely annoying since she had a massive attitude. Luckily only little over 1 hour flight.
extremely annoying since she had a massive attitude. Luckily only little over 1 hour flight.
Aug 26, 2019, 6:12 am
#28
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I surely can not be the only one, that wants to know more about that attitude?
Aug 29, 2019, 10:05 am
#29
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Imagine if you worked in a shoe factory, and when you went into one of your company’s retail outlets to buy some new shoes, you weren’t allowed introduce yourself to your colleagues there behind the till because the other customers might get jealous that you get a discount.
And if those same other customers used a public forum to complain about the fact that you get a discount on shoes and they don’t.
And if those same other customers used a public forum to complain about the fact that you get a discount on shoes and they don’t.
That is the point: when there is a choice to be made between a paying customer and an employee about who gets the better piece of meat / the upgrade, you want to favour the employees. I think it should be the paying customer.
I agree that customers should not expect to be upgraded only because there are free seats in the higher cabin. But nor should non-revs, yet you seem to defend that they are allowed to expect that and make it happen through all kinds of shenanigans (personal introduction, box of chocolate, etc).
That sentence should be taught and repeated to every non-rev every day.
Aug 29, 2019, 1:37 pm
#30
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Because in some cases they have the "right" (through their employment contracts) to those seats. Everybody has some kind of perks through their work. These employees have the perk that these upgraded seats are theirs if they are free at boarding. Other people get a mobile phone, laptop, company car, annual bonus. These people get upgraded seats. Accept it.