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Interlined damaged baggage

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Old Jun 25, 2017 | 2:11 pm
  #1  
highlander100
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Join Date: Aug 2012
Programs: KLM Plat, BA Bronze
Posts: 383
Interlined damaged baggage
My wife has recently traveled
ABZ-AMS KLM
AMS-OPO TAP

The bags were interlined and on arrival at OPO the handle had been ripped off. they have KL baggage tags, but whoe do we claim from?

Regards in advance
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Old Jun 25, 2017 | 2:32 pm
  #2  
zebranz
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Programs: UA PP (2MM), BA Silver (Soft landing), AS Titantium
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Missing/delayed/damaged bag claims always filed with last/delivering carrier. Therefore TAP.
Last edited by zebranz; Jun 25, 2017 at 2:39 pm
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Old Jun 25, 2017 | 5:20 pm
  #3  
highlander100
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Join Date: Aug 2012
Programs: KLM Plat, BA Bronze
Posts: 383
Originally Posted by zebranz
Missing/delayed/damaged bag claims always filed with last/delivering carrier. Therefore TAP.

Thanks
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