"House of KLM" - Crown Lounge redesign
#631
Join Date: Dec 2008
Location: Mostly living in the basement
Programs: Newly minted free agent; MR LT(!)TE, HH SE, BA SECM, DL MM, UA PS, 2V Fanboi, CBP GE
Posts: 5,108
I passed through the new lounge recently well after the morning rush (I arrived around 3pm), and the experience was definitely less intolerable (primarily as there are about 75% fewer people in the lounge). Overall, I would describe the experience as sort of acceptable, with plenty of seating and power available, and an adequate (if unexciting) food selection.
That said, much of the seating is awkward or uncomfortable. Lots of stools, or those large couch-like seats in the main area (on the side with the "mountain"). Very few proper seats or workstations that aren't shared, and the few that do exist get taken very quickly. Everything seems to require too much walking.
I did not bother trying to see what was happening upstairs.
That said, much of the seating is awkward or uncomfortable. Lots of stools, or those large couch-like seats in the main area (on the side with the "mountain"). Very few proper seats or workstations that aren't shared, and the few that do exist get taken very quickly. Everything seems to require too much walking.
I did not bother trying to see what was happening upstairs.
#632
Join Date: Apr 2016
Location: UK/FR
Programs: FlyingBlue Platinum, Hertz PC
Posts: 886
I passed through the new lounge recently well after the morning rush (I arrived around 3pm), and the experience was definitely less intolerable (primarily as there are about 75% fewer people in the lounge). Overall, I would describe the experience as sort of acceptable, with plenty of seating and power available, and an adequate (if unexciting) food selection.
That said, much of the seating is awkward or uncomfortable. Lots of stools, or those large couch-like seats in the main area (on the side with the "mountain"). Very few proper seats or workstations that aren't shared, and the few that do exist get taken very quickly. Everything seems to require too much walking.
I did not bother trying to see what was happening upstairs.
That said, much of the seating is awkward or uncomfortable. Lots of stools, or those large couch-like seats in the main area (on the side with the "mountain"). Very few proper seats or workstations that aren't shared, and the few that do exist get taken very quickly. Everything seems to require too much walking.
I did not bother trying to see what was happening upstairs.
#633
Join Date: Jun 2017
Posts: 91
Sleeping Pod / Shower (NS) Crown Lounge
Hi folks, in two weeks time, I've a 9 hour wait, but more likely a 7 hour wait between connecting ( both business class) flights at Schiphol, landing at 06.30am in the morning and my next flight at 15.50, I've 2 questions if anyone can answer
Has anyone in the (NS) Crown Lounge used the sleeping pods, and what are your opinion of them, and has anyone successfully used the showers, and again any opinion on them.
Lastly has anyone ventured into the Blue resturant to try the food, did anyone think it was value for money £$€ ?
Has anyone in the (NS) Crown Lounge used the sleeping pods, and what are your opinion of them, and has anyone successfully used the showers, and again any opinion on them.
Lastly has anyone ventured into the Blue resturant to try the food, did anyone think it was value for money £$€ ?
#634
Join Date: Dec 2012
Location: AMS
Programs: AF/KL Flying Blue Platinum, TK Star Alliance Gold
Posts: 172
Kinda depends on what you want to spend... The rib-eye is quite good!
Last edited by Didymis; Feb 25, 2020 at 2:23 am
#636
Join Date: Jun 2017
Posts: 91
Thanks for the info. I'm flying in from Dubai, so I can use the Sky Team Lounge in T1 at Dubai. But I may not have time to use the shower, so I wondered about the showers, the old Crown Lounge showers were fine. On one of my early times connecting at Schiphol there was construction works on the newer Crown Lounge, I dipped out of getting a shower as the wait was horrendous and I had to grab my next flight, as KLM was using the airport hotel's showers.
When it comes to food, I love a good sized portion, and not at all fond of intricate minute portions. I may be tempted to try the Blue restuarant, or just guzzle down lots of soup, and umpteen rolls and meat, oh and not forgetting the tasty waffles and other sweets from the buffet lounge.
I admit I did trek a wee bit to find the sweet food in the corner of the other side of the lounge I was sitting at.
I didn't notice other lounge guests sprawled out over the seats the last time, but aye, that's an idea instead of the sleeping pods.
I've ample time on this coming trip to scout for a good spot to relax, and eat, and maybe even snooze potentially. I apologise in advance for potential snoring
Thanks again
When it comes to food, I love a good sized portion, and not at all fond of intricate minute portions. I may be tempted to try the Blue restuarant, or just guzzle down lots of soup, and umpteen rolls and meat, oh and not forgetting the tasty waffles and other sweets from the buffet lounge.
I admit I did trek a wee bit to find the sweet food in the corner of the other side of the lounge I was sitting at.
I didn't notice other lounge guests sprawled out over the seats the last time, but aye, that's an idea instead of the sleeping pods.
I've ample time on this coming trip to scout for a good spot to relax, and eat, and maybe even snooze potentially. I apologise in advance for potential snoring
Thanks again
Last edited by Giantlonglegs; Feb 28, 2020 at 12:15 am
#637
Cheers!
#638
FlyerTalk Evangelist
Join Date: Oct 2000
Posts: 14,352
Nobody in his right mind will pay what they are currently asking, given that the Yotel and Mercure offer rooms with toilets and showers at similar or slightly higher rates.
Johan
#639
Join Date: Dec 2018
Location: Somewhere between BHX and HUY
Programs: Flying Blue Plat, Eurobonus Silver, ALL Gold
Posts: 1,674
I have to plead guilty. I used one of the sofas for a nap my last stay there. I was fresh out of a short redeye TATL (the breakfast on DL made me slightly nauseous too) and feeling quite awful with a long wait at AMS.
The sleeping pods were just not yet in service then. Maybe I would have paid, maybe not.
I didn't use Blue at all (was looking forward to).
Oh yeah, the muzak made the napping even more awkward!
The sleeping pods were just not yet in service then. Maybe I would have paid, maybe not.
I didn't use Blue at all (was looking forward to).
Oh yeah, the muzak made the napping even more awkward!
#640
Join Date: May 2009
Location: EDI
Programs: FB Plat, BA Bronze, Hotels.com
Posts: 400
Re lockers - on a trip later this year I'm considering a 9 he layover Vs 50mins and might go to Amsterdam for the afternoon. Could I use a locker for 7hrs whilst I leave the airport?
#641
Join Date: Dec 2018
Location: Somewhere between BHX and HUY
Programs: Flying Blue Plat, Eurobonus Silver, ALL Gold
Posts: 1,674
No problem, that's what they're for, and visiting AMS is a great idea. Trains only take about 20mns to town.
#642
Join Date: May 2009
Location: EDI
Programs: FB Plat, BA Bronze, Hotels.com
Posts: 400
Hadn't previously considered building in an extended layover but looking at a forthcoming evening long haul which is not for business, I'd rather fly to AMS early and take a day in AMS vs a 50min layover towards the end of the day, or a 4.5hr layover and hang about AMS for so long.
#643
Join Date: Jun 2017
Posts: 91
#644
Moderator: Aegean Miles+Bonus
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,339
I've always found that when coming off a long haul flight I'd feel better by doing something - walking around, going out. Even when tired you really don't want to sleep as you want to get used to local time as soon as possible. So when the choice is to hang around a lounge 'to rest' or walk around and discover a city - I always go for the latter.
And indeed, Amsterdam is a mere 20 min away with trains running every 10 minutes.
And indeed, Amsterdam is a mere 20 min away with trains running every 10 minutes.
#645
Join Date: Jun 2015
Programs: Delta GM; FB Plat; HHonors Diamond; Hertz PC; National EE
Posts: 190
Platform access is down the escalator from the main plaza. There is an information board that shows all departing trains, and another sign near each platform escalator. If you have a single-use chipcard, don't forget to "check in" before you head down the escalator to the platform, which will validate your ticket. The Amsterdam airport platforms are ungated, so you can easily forget to validate your ticket.. At Amsterdam Centraal, you will need to pass through gates to exit or enter the platform area.
On the way back, at Amsterdam airport, follow the signs to departures 2. You'll see the Skypriority checkin area through which you access the priority security screening.