"House of KLM" - Crown Lounge redesign

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Old Jun 3, 19, 11:28 am
  #181  
 
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If you’d like to dine in private, you can make a reservation ..... Prices start from EUR 350,- per room
What is it now, a hotel?
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Old Jun 3, 19, 1:41 pm
  #182  
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Originally Posted by Gajan View Post
More information about the lounge, restaurants and bookings can be found here:

https://lounge.klm.com/client/lounge...ent/restaurant
"Book your table easily online. Please note that your ticket number is required to make a reservation."

Easily? Sure, we have all memorized our ticket numbers.

"It’s the perfect spot to while away an afternoon or evening."

The vast majority of lounge guests no doubt have plenty of time to while away an afternoon or evening. I can't imagine that many of them have a flight to catch.

Johan
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Old Jun 3, 19, 1:42 pm
  #183  
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Originally Posted by Solevita View Post
What is it now, a hotel?
For that money you can get three rooms at the Mercure.

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Old Jun 3, 19, 1:50 pm
  #184  
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Originally Posted by caliform View Post
4 other people in it at the (rather early) hour I was there.
The place opens at 7 a.m., right?

That's hardly an early hour for breakfast. The lounge will have been open for several hours by then, and will have admitted pax from well over a dozen arriving longhaul flights.

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Old Jun 4, 19, 1:15 pm
  #185  
 
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Here comes a specialist question.

If I have a non-Schengen to Schengen connection and I've already cleared passport control. Would they allow me back into the non-Schengen area?

With all the hate I've been reading, I really feel like eating there now All this reverse psychology...
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Old Jun 5, 19, 4:42 am
  #186  
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Why not just use the automatic gates to go back to the other side?

If an employee intervenes, tell them you want to use the lounge.
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Old Jun 5, 19, 12:36 pm
  #187  
 
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Originally Posted by irishguy28 View Post
Why not just use the automatic gates to go back to the other side?

If an employee intervenes, tell them you want to use the lounge.
No EU passport sadly, so down to using the manual gates.
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Old Jun 12, 19, 2:09 pm
  #188  
 
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There have been a few comments about long waits for the showers recently, so I thought I would add another data point. I was in the lounge last week on a Friday at 14:00. The lounge seating was busy, but I was number 6 in the shower queue and it took around 5 minutes. They weren't bothering with the geolocation nonsense, they just did a tannoy announcement.

I'm back at Schiphol at the same time this week so hoping for more of the same!
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Old Jun 12, 19, 3:37 pm
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Originally Posted by tomauk View Post
There have been a few comments about long waits for the showers recently, so I thought I would add another data point. I was in the lounge last week on a Friday at 14:00. The lounge seating was busy, but I was number 6 in the shower queue and it took around 5 minutes. They weren't bothering with the geolocation nonsense, they just did a tannoy announcement.

I'm back at Schiphol at the same time this week so hoping for more of the same!
"Tannoy" - that brings back school memories. And entirely agree that the geolocation thing is a huge failure
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Old Jun 13, 19, 12:10 am
  #190  
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Originally Posted by sbams View Post
"Tannoy" - that brings back school memories. And entirely agree that the geolocation thing is a huge failure
How about just giving unwashed lounge guests an old-fashioned pager that bleeps and displays the shower number when it is their turn?

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Old Jun 13, 19, 4:53 am
  #191  
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Originally Posted by johan rebel View Post
How about just giving unwashed lounge guests an old-fashioned pager that bleeps and displays the shower number when it is their turn?

Johan
Why not arrange spongebaths at their seat?

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Old Jun 13, 19, 9:21 am
  #192  
 
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Originally Posted by irishguy28 View Post
Why not just use the automatic gates to go back to the other side?

If an employee intervenes, tell them you want to use the lounge.
The automated gates would, afaik, not let you back into non-Schengen. Also, a boarding pass for a Schengen flight originating AMS will not grant access to the non-Schengen area. Even when staff came, I was not being allowed entry.

Just maybe your transit boarding pass (if multiple floghts are on the same pass) might make you eligible to walk back into non-Schengen, but honestly, I doubt it.
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Old Jun 13, 19, 9:25 am
  #193  
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Originally Posted by skycruiserNL View Post

The automated gates would, afaik, not let you back into non-Schengen.

The gates don't require a boarding pass. They will open for a valid passport.


Originally Posted by skycruiserNL View Post
Also, a boarding pass for a Schengen flight originating AMS will not grant access to the non-Schengen area. Even when staff came, I was not being allowed entry.
Some staff members will, of course, assist the passenger by ensuring they stay in the right part of the airport. However, explaining what you're doing will often allow some such helpful staff members to overcome those concerns - when they realise you know what you're doing and that you're not unintentionally getting lost.

And again, it's not the boarding pass that gets you through the gates, but the passport. It appears that you imply the e-gate rejected your valid EU/EEA/CH passport. Is that correct?
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Old Jun 13, 19, 11:13 am
  #194  
 
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Originally Posted by irishguy28 View Post
The gates don't require a boarding pass. They will open for a valid passport.


And again, it's not the boarding pass that gets you through the gates, but the passport. It appears that you imply the e-gate rejected your valid EU/EEA/CH passport. Is that correct?
Thanks for this clarification. I was not aware that automated gates are now placed between non-Schengen/Schengen.

My confusion comes from the landside entrance towards security. A boarding pass is required to open those gates to proceed to security > immigration, and a "Schengen boarding pass" will not allow you entrance (I tried more then once). Even explaining the purpose (lounge visit) won't let me get in.
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Old Jun 13, 19, 12:47 pm
  #195  
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Yes, indeed, landside you will need to show a boarding pass and will be "redirected". Once you're airside, though, you can move freely between both sides, at least if you have an EU passport.
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