Creative rebooking
Jun 24, 2016 | 4:47 am
#1
Original Poster
Join Date: Sep 2010
Location: AMS
Posts: 205
Creative rebooking
Yesterday the afternoon AMS-HEL-AMS rotation got cancelled, effecting some of my colleagues that got stuck in Helsinki.
KLM rebooked them: HEL-SVO on Aeroflot, overnight, SVO-AMS on the first KLM flight. No visa available, so they would have ended up in the infamous 'no visa' floor of the Novotel.
Anyway, a quick call with the KLM got them rebooked on the direct AMS-HEL flight.
KLM rebooked them: HEL-SVO on Aeroflot, overnight, SVO-AMS on the first KLM flight. No visa available, so they would have ended up in the infamous 'no visa' floor of the Novotel.
Anyway, a quick call with the KLM got them rebooked on the direct AMS-HEL flight.
Jun 24, 2016 | 7:12 am
#2
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Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; LH Senator; A3 Silver
Posts: 30,638
