No Meals on my Award Flight !!
Aug 2, 2010, 2:06 am
#16
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Several people have replied stating that I must be mistaken, but nobody who has actually experienced the "No Inflight-Meal" situation on an award booking.
Obviously I would like to be certain what the situation is. My booking specifically states "No Inflight Meal", Why??
"What was the point of your post if you're just going to email KLM anyway? "
Because I wish to share the views of experienced flyers like yourself, I thought that was the whole reason for Flyertalk...
btw The link you provide to KLM catering is a fantasy view of the KLM in-flight food.
From memory the standard offering is "Chicken or Beef", and I always select the wrong one...
Obviously I would like to be certain what the situation is. My booking specifically states "No Inflight Meal", Why??
"What was the point of your post if you're just going to email KLM anyway? "
Because I wish to share the views of experienced flyers like yourself, I thought that was the whole reason for Flyertalk...
btw The link you provide to KLM catering is a fantasy view of the KLM in-flight food.
From memory the standard offering is "Chicken or Beef", and I always select the wrong one...
The link tells you what to expect when flying KLM economy. The fact that you're on a reward ticket makes no difference whatsoever!
Aug 2, 2010, 4:28 am
#17
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Aug 2, 2010, 8:02 am
#18
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Johan
Aug 2, 2010, 9:44 am
#19
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And I'm sure many people (including myself) have indeed experienced the 'no meal' message on their itineraries (not just award, any itinerary). I think that KLM considers that their 'duty to inform' stops at the flight number and times. Everything else is either wrong (mileage, meal, etc) or inexistant (no aircraft type).
Aug 2, 2010, 9:50 am
#20
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IT glitches...
Happens with other airlines too, experienced it on a NW executed KL flight in the past; of course, a meal was served... chicken or pasta indeed... pasta was always the better choice then
Happens with other airlines too, experienced it on a NW executed KL flight in the past; of course, a meal was served... chicken or pasta indeed... pasta was always the better choice then
Aug 3, 2010, 8:16 am
#21
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At last I have a reply from KLM:
----------------
Dear Mr Dave
We would like to inform that on all flights of duration over 2 hours and 30 minutes a meal is offered.
When the system says "no meal", it means that you did not make any special request regarding meals.
Should you actually wish to make that type of request, your Flying Blue team remains at your disposal either by telephone on (+ 44) 0870 24 29 242 from the United Kingdom or by fax on (+33) 1 58 68 68 00.
----------------
So that's all right then, though it does not explain why the return flights had a meal detailed.
..
----------------
Dear Mr Dave
We would like to inform that on all flights of duration over 2 hours and 30 minutes a meal is offered.
When the system says "no meal", it means that you did not make any special request regarding meals.
Should you actually wish to make that type of request, your Flying Blue team remains at your disposal either by telephone on (+ 44) 0870 24 29 242 from the United Kingdom or by fax on (+33) 1 58 68 68 00.
----------------
So that's all right then, though it does not explain why the return flights had a meal detailed.
..
Aug 3, 2010, 10:28 am
#22
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The confirmation quite clearly says "no meal". if you get given a meal by mistake I suggest you do the honourable thing and refuse it.
At last I have a reply from KLM:
----------------
Dear Mr Dave
We would like to inform that on all flights of duration over 2 hours and 30 minutes a meal is offered.
When the system says "no meal", it means that you did not make any special request regarding meals.
Should you actually wish to make that type of request, your Flying Blue team remains at your disposal either by telephone on (+ 44) 0870 24 29 242 from the United Kingdom or by fax on (+33) 1 58 68 68 00.
----------------
So that's all right then, though it does not explain why the return flights had a meal detailed.
..
----------------
Dear Mr Dave
We would like to inform that on all flights of duration over 2 hours and 30 minutes a meal is offered.
When the system says "no meal", it means that you did not make any special request regarding meals.
Should you actually wish to make that type of request, your Flying Blue team remains at your disposal either by telephone on (+ 44) 0870 24 29 242 from the United Kingdom or by fax on (+33) 1 58 68 68 00.
----------------
So that's all right then, though it does not explain why the return flights had a meal detailed.
..
Aug 3, 2010, 12:07 pm
#23
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I have taken my own sandwich onboard Sabena (European) flights many years ago, after their "New Era of Catering Excellence" campaign replaced the plate of smoked salmon with a strange spherical ham sandwich smaller than a golf ball and sealed in a plastic bag.
Anyway, happy to have the assurance that I will not starve, so I shall look forward to the pleasures of KLM in-flight catering.
Aug 3, 2010, 1:02 pm
#24
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