No Meals on my Award Flight !!
#1
Original Poster
Join Date: Aug 2005
Programs: FB Gold, Accor Platinum.
Posts: 47
No Meals on my Award Flight !!
I have just booked an award flight from Luxembourg to Manila via Amsterdam.
The outward flights were booked as a Classic award costing 40,000 miles.
The return flights were booked as a Flex award costing 80,000 miles.
Both the confirmation screen and e-mail show the meals as follows:
LUX - AMS - No In-Flight meal
AMS - MNL - No In-Flight meal
MNL - AMS - 1 Dinner
AMS - LUX - 1 Snack
Does this mean that I am expected to endure a 13 hour flight with no food and drinks, or am I allowed to take my own meal with me.
A Tuna Baguette sounds like a good idea, but might be confiscated if the Tuna filling is classed as liquid. Likewise a bottle of duty free wine would be a great idea, but how would I open it, I have already had one Swiss army knife confiscated at the x-ray machine in Schipol.
Has anybody experienced this No-Meal situation?
The outward flights were booked as a Classic award costing 40,000 miles.
The return flights were booked as a Flex award costing 80,000 miles.
Both the confirmation screen and e-mail show the meals as follows:
LUX - AMS - No In-Flight meal
AMS - MNL - No In-Flight meal
MNL - AMS - 1 Dinner
AMS - LUX - 1 Snack
Does this mean that I am expected to endure a 13 hour flight with no food and drinks, or am I allowed to take my own meal with me.
A Tuna Baguette sounds like a good idea, but might be confiscated if the Tuna filling is classed as liquid. Likewise a bottle of duty free wine would be a great idea, but how would I open it, I have already had one Swiss army knife confiscated at the x-ray machine in Schipol.
Has anybody experienced this No-Meal situation?
#2
Suspended
Join Date: Apr 2010
Location: Keeping an eye on the BA Forum
Programs: Mucci des tres pathetiques
Posts: 674
I have just booked an award flight from Luxembourg to Manila via Amsterdam.
The outward flights were booked as a Classic award costing 40,000 miles.
The return flights were booked as a Flex award costing 80,000 miles.
Both the confirmation screen and e-mail show the meals as follows:
LUX - AMS - No In-Flight meal
AMS - MNL - No In-Flight meal
MNL - AMS - 1 Dinner
AMS - LUX - 1 Snack
Does this mean that I am expected to endure a 13 hour flight with no food and drinks, or am I allowed to take my own meal with me.
A Tuna Baguette sounds like a good idea, but might be confiscated if the Tuna filling is classed as liquid. Likewise a bottle of duty free wine would be a great idea, but how would I open it, I have already had one Swiss army knife confiscated at the x-ray machine in Schipol.
Has anybody experienced this No-Meal situation?
The outward flights were booked as a Classic award costing 40,000 miles.
The return flights were booked as a Flex award costing 80,000 miles.
Both the confirmation screen and e-mail show the meals as follows:
LUX - AMS - No In-Flight meal
AMS - MNL - No In-Flight meal
MNL - AMS - 1 Dinner
AMS - LUX - 1 Snack
Does this mean that I am expected to endure a 13 hour flight with no food and drinks, or am I allowed to take my own meal with me.
A Tuna Baguette sounds like a good idea, but might be confiscated if the Tuna filling is classed as liquid. Likewise a bottle of duty free wine would be a great idea, but how would I open it, I have already had one Swiss army knife confiscated at the x-ray machine in Schipol.
Has anybody experienced this No-Meal situation?
#5
FlyerTalk Evangelist
Join Date: Nov 2007
Location: The Hague, NL
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#7
Join Date: Jul 2007
Location: Luxembourg
Programs: KLM/AF Platinum for life, IHG Platinum, Accor Platinum
Posts: 1,026
Don't worry. You will get your snack on the LUX-AMS leg and a snack/lunch, dinner and breakfast on the AMS-MNL flight.
At the moment, KLM.com has reached a new low. I have flights showing not_confirmed on one page and confirmed on another. Others show 0 price on one page and double the price on the next screen. My favorite is the passengers tab:
Requests Status
ssr.NSSW.label ssrStatus.UC.label
all down the right side.
I had an attendant look at me funny when I stated that klm.com was known for being one of the worst in the industry (problems getting seats booked on long-haul). She said she had never heard that before. I guess she isn't on Flyertalk
At the moment, KLM.com has reached a new low. I have flights showing not_confirmed on one page and confirmed on another. Others show 0 price on one page and double the price on the next screen. My favorite is the passengers tab:
Requests Status
ssr.NSSW.label ssrStatus.UC.label
all down the right side.
I had an attendant look at me funny when I stated that klm.com was known for being one of the worst in the industry (problems getting seats booked on long-haul). She said she had never heard that before. I guess she isn't on Flyertalk
#8
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This could all be because of the booking code that KLM uses for your award flight and that it is not recognised by the system's computer as an 'actual' booking class.
Of course you will be fed. Don't believe in what the computer says... unless its says, "No".
Of course you will be fed. Don't believe in what the computer says... unless its says, "No".
#9
Original Poster
Join Date: Aug 2005
Programs: FB Gold, Accor Platinum.
Posts: 47
Thanks for the re-assurances, but I will will e-mail KLM, just to confirm the facts. The KLM economy class food is hardly inspiring, but the thought of spending 13 hours with no food, and only drinking only water from a cardboard cup is fairly dire.
This makes me realise how much better it would be if I could take my own meal on board.
This makes me realise how much better it would be if I could take my own meal on board.
#10
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Join Date: Apr 2010
Location: Keeping an eye on the BA Forum
Programs: Mucci des tres pathetiques
Posts: 674
Thanks for the re-assurances, but I will will e-mail KLM, just to confirm the facts. The KLM economy class food is hardly inspiring, but the thought of spending 13 hours with no food, and only drinking only water from a cardboard cup is fairly dire.
This makes me realise how much better it would be if I could take my own meal on board.
This makes me realise how much better it would be if I could take my own meal on board.
So four different people have taken the time to reply to your post, all emphatically confirming you will receive a meal, and yet you still feel the need to email KLM? Tell me, how many people responding would have been enough to satisfy you with the answer given?
What was the point of your post if you're just going to email KLM anyway? Why not just go on the KLM website where it will even tell you that you'll be fed?
#11
Join Date: Oct 2009
Location: ORY
Programs: Flying Blue Ivory, EasyJet Plus, Club Corsair Gold, Thalys TheCard Platinum, Navigo 1-5
Posts: 1,990
I have just booked an award flight from Luxembourg to Manila via Amsterdam.
The outward flights were booked as a Classic award costing 40,000 miles.
The return flights were booked as a Flex award costing 80,000 miles.
Both the confirmation screen and e-mail show the meals as follows:
LUX - AMS - No In-Flight meal
AMS - MNL - No In-Flight meal
MNL - AMS - 1 Dinner
AMS - LUX - 1 Snack
Does this mean that I am expected to endure a 13 hour flight with no food and drinks, or am I allowed to take my own meal with me.
A Tuna Baguette sounds like a good idea, but might be confiscated if the Tuna filling is classed as liquid. Likewise a bottle of duty free wine would be a great idea, but how would I open it, I have already had one Swiss army knife confiscated at the x-ray machine in Schipol.
Has anybody experienced this No-Meal situation?
The outward flights were booked as a Classic award costing 40,000 miles.
The return flights were booked as a Flex award costing 80,000 miles.
Both the confirmation screen and e-mail show the meals as follows:
LUX - AMS - No In-Flight meal
AMS - MNL - No In-Flight meal
MNL - AMS - 1 Dinner
AMS - LUX - 1 Snack
Does this mean that I am expected to endure a 13 hour flight with no food and drinks, or am I allowed to take my own meal with me.
A Tuna Baguette sounds like a good idea, but might be confiscated if the Tuna filling is classed as liquid. Likewise a bottle of duty free wine would be a great idea, but how would I open it, I have already had one Swiss army knife confiscated at the x-ray machine in Schipol.
Has anybody experienced this No-Meal situation?
#12
Original Poster
Join Date: Aug 2005
Programs: FB Gold, Accor Platinum.
Posts: 47
http://www.klm.com/travel/nl_en/prep...oard/index.htm
So four different people have taken the time to reply to your post, all emphatically confirming you will receive a meal, and yet you still feel the need to email KLM? Tell me, how many people responding would have been enough to satisfy you with the answer given?
What was the point of your post if you're just going to email KLM anyway? Why not just go on the KLM website where it will even tell you that you'll be fed?
So four different people have taken the time to reply to your post, all emphatically confirming you will receive a meal, and yet you still feel the need to email KLM? Tell me, how many people responding would have been enough to satisfy you with the answer given?
What was the point of your post if you're just going to email KLM anyway? Why not just go on the KLM website where it will even tell you that you'll be fed?
Obviously I would like to be certain what the situation is. My booking specifically states "No Inflight Meal", Why??
"What was the point of your post if you're just going to email KLM anyway? "
Because I wish to share the views of experienced flyers like yourself, I thought that was the whole reason for Flyertalk...
btw The link you provide to KLM catering is a fantasy view of the KLM in-flight food.
From memory the standard offering is "Chicken or Beef", and I always select the wrong one...
#13
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 31,840
Several people have replied stating that I must be mistaken, but nobody who has actually experienced the "No Inflight-Meal" situation on an award booking.
Obviously I would like to be certain what the situation is. My booking specifically states "No Inflight Meal", Why??
"What was the point of your post if you're just going to email KLM anyway? "
Because I wish to share the views of experienced flyers like yourself, I thought that was the whole reason for Flyertalk...
btw The link you provide to KLM catering is a fantasy view of the KLM in-flight food.
From memory the standard offering is "Chicken or Beef", and I always select the wrong one...
Obviously I would like to be certain what the situation is. My booking specifically states "No Inflight Meal", Why??
"What was the point of your post if you're just going to email KLM anyway? "
Because I wish to share the views of experienced flyers like yourself, I thought that was the whole reason for Flyertalk...
btw The link you provide to KLM catering is a fantasy view of the KLM in-flight food.
From memory the standard offering is "Chicken or Beef", and I always select the wrong one...
#14
Join Date: Jan 2010
Location: SYD
Programs: EK Silver, LH SEN, CX Gold, UA 2P, DJ Silver, Sixt Gold, PC Plat, Hilton Diamond
Posts: 148
"COmputer says NOOO!"
#15
Join Date: Sep 2009
Location: CGN
Programs: KL (silver), BA
Posts: 35
glitches with Award tickets and them displayed on the website happen frequently. I had a similar No Meal one last year when I upgraded to J via miles on a KL IAD/AMS. You get similar issues on upgraded flights with crediting your base miles.
The good thing: in case you do not get a meal you can get chocolates, candy and crackers at the galley during KL flights of that length
Cheers, Tjobbe
The good thing: in case you do not get a meal you can get chocolates, candy and crackers at the galley during KL flights of that length
Cheers, Tjobbe