Jet Blue flat tire
#1
Original Poster
Join Date: Jul 2008
Location: YYZ
Programs: Hilton Gold Mariott Gold Aeroplan E25K SAS Gold NEXUS
Posts: 1,308
Jet Blue flat tire
Thinking of taking a Jetblue flight at 8AM but need to cross the border to Buffalo; I don't really care to stay over the night before.
Border crossings are always unpredictable things and it's a 1 1/2 hour drive for me. So I want to know if Jetblue has a "flat tire" type rule, that if I get held up at the border they'll try to find a flight via JFK for me to Boston (they only fly twice a day to Boston).
Anyone with experience with missed flights here? I am quite aware of the "official" stance, so more interested in actual anecdotal experiences of them accomodating you or not . . .
Border crossings are always unpredictable things and it's a 1 1/2 hour drive for me. So I want to know if Jetblue has a "flat tire" type rule, that if I get held up at the border they'll try to find a flight via JFK for me to Boston (they only fly twice a day to Boston).
Anyone with experience with missed flights here? I am quite aware of the "official" stance, so more interested in actual anecdotal experiences of them accomodating you or not . . .
#2
Join Date: Dec 2007
Posts: 377
I'm not sure what you mean by "flat tire rule," but if you miss your flight, you can go standby on the next flight at no charge. This means if you miss the BUF-BOS flight, you can standby on the very next BUF-JFK-BOS flight for no charge. If you want to go confirmed on the next flight, you can pay to do so if there are seats available.
#3
Join Date: May 2007
Posts: 91
Caphis is correct. You may want to call them just to let them know what's going on, and they may be able to put a note under your reservation.
Further, BOS-BUF now operates 3x, so you wouldn't have to wait as long for another non-stop flight.
Further, BOS-BUF now operates 3x, so you wouldn't have to wait as long for another non-stop flight.
#4
Original Poster
Join Date: Jul 2008
Location: YYZ
Programs: Hilton Gold Mariott Gold Aeroplan E25K SAS Gold NEXUS
Posts: 1,308
Legacy carriers like AA will give you a break under a "flat tire" rule if something odd happens (like a flat tire) on your way to the airport and put you on the next flight.
Thanks for the info that's quite helpful.
Thanks for the info that's quite helpful.
#5
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
This is essentially what the flat tire rule is on many carriers. There are some carriers (RyanAir is one) where the ticket really does lose all value as soon as the door closes, whether you have a good reason or not for missing it.