$35 credit voucher...how to find it?
Feb 14, 2007, 9:28 am
#1
Original Poster
Join Date: Oct 2004
Location: NW New Jersey USA
Programs: Starwood Gold, Marriott Silver, HHonors Silver, United MileagePlus, Jet Blue TrueBlue
Posts: 169
$35 credit voucher...how to find it?
Hi all. Took my first flights on JB...JFK-SLC both ways fantastic flights and hoping to fly JB much more! One issue....on the way out my brand new Jansport Bag had a strap completely rip off. A JB rep was onsite and when I asked her about the damaged bag she mentioned to contact the bag maker for a replacement and also credited me $35 (she took my boarding pass).
I am a Trueblue member and was wondering where I can view this $35 credit.
Thanks,
Marc
I am a Trueblue member and was wondering where I can view this $35 credit.
Thanks,
Marc
Feb 14, 2007, 11:46 am
#2
Join Date: Oct 2005
Programs: AA EXP, Hertz 5*, Marriott PLT
Posts: 1,092
Feb 14, 2007, 12:14 pm
#3
Join Date: Feb 2006
Location: Long Island, NY and Boca Raton, FL
Programs: JetBlue TrueBlue, AAdvantage, Rapid Rewards, Sky Miles, SPG, Marriott Rewards, HHonors, Hertz
Posts: 2,275
Glad you enjoyed the flights, sorry about the bag.
Is it a credit OR a voucher? To us, it seems like the same thing but I have learned that jetBlue views the two totally DIFFERENT.
My guess would be it is a voucher linked to the 6-digit (letter/number) confirmation number that you traveled on. If that is the case, you need to call up jetBlue to book your next trip...be sure to ask the agent to credit you double TrueBlue points, since you can't book "vouchers" online.
Is it a credit OR a voucher? To us, it seems like the same thing but I have learned that jetBlue views the two totally DIFFERENT.
My guess would be it is a voucher linked to the 6-digit (letter/number) confirmation number that you traveled on. If that is the case, you need to call up jetBlue to book your next trip...be sure to ask the agent to credit you double TrueBlue points, since you can't book "vouchers" online.