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Old Jan 26, 2006 | 6:15 am
  #1  
mainewmn
Original Poster
 
Join Date: Jan 2006
Posts: 3
Jetblue contact
I’m taking a stab in the dark here but does anyone have an email address to a higher up at JetBlue? I need to file a complaint.

Thanks!
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Old Jan 26, 2006 | 5:52 pm
  #2  
hapn14
 
Join Date: Nov 2005
Programs: JetBlue TrueBlue, AA Advantage, Delta Skymiles
Posts: 27
Just go to JetBlue.com they have a contact us section, they always seem to have a quick helpfull response for me.
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Old Jan 26, 2006 | 6:55 pm
  #3  
EridanMan
 
Join Date: Jan 2006
Posts: 7
Yes, believe it or not, real people do man the website's contact email page, for me, they've always responded within 24 hours, sometimes as few as 3-4.

(I've given them a couple compliments, one complaint, and one service request).
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Old Jan 27, 2006 | 9:29 am
  #4  
mainewmn
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Join Date: Jan 2006
Posts: 3
I did submit my complaint to them and got a round around answer. However I was able to figure out the email address they use.

Thanks any way.
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Old Jan 29, 2006 | 6:14 pm
  #5  
dba
15 Years on Site
 
Join Date: Jan 2006
Location: BOS
Programs: TWA(sigh), JetBlue, Delta
Posts: 295
Can you satisfy our curiousity and tell us the nature of your complaint?
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Old Jan 30, 2006 | 10:59 am
  #6  
mainewmn
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Join Date: Jan 2006
Posts: 3
The initial problem was very minor, but the reaction of the crew to our problem is the reason for my complaint.
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