why can't users select a seat before finalizing ticket purchase on JetBlue's website?
Apr 5, 2003, 12:17 pm
#2
Original Member
Join Date: May 1998
Location: Rochester, NY USA
Programs: Hilton - Diamond, IHG - Platinum
Posts: 1,426
This frustrated me too, and yes I ended up with a middle seat.
I didn't have time to call and change this, but when I got to the airport, they gladly changed it for me, outbound and return.
JetBlue was a dream, this was the only glitch that I had.
I didn't have time to call and change this, but when I got to the airport, they gladly changed it for me, outbound and return.
JetBlue was a dream, this was the only glitch that I had.
Apr 5, 2003, 2:26 pm
#4
Join Date: Dec 2000
Location: Philadelphia
Posts: 2,515
I know AirTran has the same thing. Maybe it is the Open Skies reservations system that they both use?
Edited to add: FYI-FL(AirTran) gives seat selection at booking to Y, B, and M fares.
[This message has been edited by lowfareair (edited 04-05-2003).]
Edited to add: FYI-FL(AirTran) gives seat selection at booking to Y, B, and M fares.
[This message has been edited by lowfareair (edited 04-05-2003).]
Apr 8, 2003, 7:49 pm
#7
Join Date: Feb 2003
Location: New York, NY, USA
Programs: SPG GL, AA GL
Posts: 2,591
I have already emailed them half year ago about this. I sort of remember this was not the case 2 years ago when they first started. It IS very frustrating. I always pick my flight based on the seats availability. AA don't have that problem.
Apr 8, 2003, 7:52 pm
#8
Original Poster
Join Date: Aug 2002
Posts: 24
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by adamak:
I have already emailed them half year ago about this. I sort of remember this was not the case 2 years ago when they first started. It IS very frustrating. I always pick my flight based on the seats availability. AA don't have that problem.</font>
I have already emailed them half year ago about this. I sort of remember this was not the case 2 years ago when they first started. It IS very frustrating. I always pick my flight based on the seats availability. AA don't have that problem.</font>
Like you, I also pick my flights based
on seat availability. (DL, UA, AA and others
all let you see which seats are open before
you make a reservation on their websites)
Apr 8, 2003, 8:17 pm
#9
Join Date: Jan 2000
Location: SoCal to the rest of the world...
Programs: AA EXP with lots of BA. UA 2MM Lifetime Plat - No longer chase hotel loyalty
Posts: 6,700
I just emailed them as well...
However the emergency exit rows are assign at airport only - and I've ALWAYS gotten them
However the emergency exit rows are assign at airport only - and I've ALWAYS gotten them
May 12, 2003, 11:14 pm
#10
Join Date: May 2001
Location: ATL
Programs: FL, AA, DL
Posts: 663
When I called about seat assignments they said that the first few rows, and the last few rows, were under airport control. I want to say it's about the first five rows and last three, though I might be wrong and it possibly varies from flight to flight. Anyway, that seems to imply to me that if you get there early you can swap your seat out for one of those.
May 12, 2003, 11:41 pm
#11
Moderator: Delta SkyMiles, Luxury Hotels, TravelBuzz! and Italy
Join Date: Oct 2001
Location: Los Angeles
Posts: 26,562
Although, I was not thrilled with the assigned seats on the on-line check-in, when we arrived at Long Beach, we asked for a window and aisle and they were gladly assigned. Both directions, the flight was nearly filled and that middle seat was empty. We were delighted. It was similar to flying AF Business Class in Europe. Very nice, indeed.
May 13, 2003, 9:25 am
#12
A FlyerTalk Posting Legend
Join Date: Mar 2001
Posts: 55,189
I always call the airline and they give me an aisle seat. At the airport, I ask to be moved up to the front and I'm batting 1000 on that. Yup, the website it inconvenient, but I've never been disappointed when it comes to flight time.
Aug 27, 2003, 2:54 pm
#13
Join Date: Aug 2003
Posts: 89
has jetblue changed this yet? it seems really annoying not to be able to view the available seat map prior to making a firm ticket purchase online.
i've only been on jetblue twice.(jfk-lgb and back) on both flights, i was unfortunate enough to be stuck in the middle seat on completely-full flights.(even on the return flight, which was a red-eye flight)
i've only been on jetblue twice.(jfk-lgb and back) on both flights, i was unfortunate enough to be stuck in the middle seat on completely-full flights.(even on the return flight, which was a red-eye flight)
Aug 27, 2003, 4:32 pm
#14
Join Date: May 1999
Location: CVG
Programs: DL DM 4MM, Lifetime Marriott Plat Elite, HH Diamond
Posts: 1,429
Backofthebus writes:
"The situation is the same with Northwest bookings on nwa.com"
I never have a problem selecting NW seats prior to paying. I use this many times to check seat availability.
"The situation is the same with Northwest bookings on nwa.com"
I never have a problem selecting NW seats prior to paying. I use this many times to check seat availability.
Aug 27, 2003, 9:12 pm
#15
Join Date: Apr 2002
Posts: 1,373
Does seatmap.com work for JetBlue by any chance?