Mosaic Same Day Changes
Mar 21, 2024 | 12:16 pm
#1
Original Poster
Join Date: Apr 2005
Location: BOS,PIT
Programs: Marriott Lifetime Platinum, JetBlue Mosaic-2, AA Platinum
Posts: 560
Mosaic Same Day Changes
Can free Mosaic changes to another coterminal be completed online or do you need to call?
Points booking of original flight was FLL-DCA-BOS (B6-1680, B6-2754).
-Originally hoped to change to nonstop FLL-BOS (B6-770) but it was cancelled and replaced with a Mint aircraft (B6-8170). While there were seats available on 8170, it would not show up as choice for SDFC.
-Also searched for FLL-PVD (B6-1196) in the online change tool and was able to find it and select seats but on the final screen it wanted $496 additional payment.
-In the end, chose FLL-BOS (B6-770) which was no issue except for being very full and unable to get 2 seats together.
Anybody have success switching to a coterminal online or is expected to require a call?
Points booking of original flight was FLL-DCA-BOS (B6-1680, B6-2754).
-Originally hoped to change to nonstop FLL-BOS (B6-770) but it was cancelled and replaced with a Mint aircraft (B6-8170). While there were seats available on 8170, it would not show up as choice for SDFC.
-Also searched for FLL-PVD (B6-1196) in the online change tool and was able to find it and select seats but on the final screen it wanted $496 additional payment.
-In the end, chose FLL-BOS (B6-770) which was no issue except for being very full and unable to get 2 seats together.
Anybody have success switching to a coterminal online or is expected to require a call?
Mar 21, 2024 | 1:43 pm
#3
FlyerTalk Evangelist
Join Date: Mar 2009
Location: NYC
Programs: AS MVPG, DL KM, Bee Six, Bonvoy Plat, Choice Plat, BW DS, Avis PC, Natl Exec, Greyhound Road Rewards
Posts: 20,048
AutoSlash is correct. The only self-service option on award tickets is to cancel. Anything else must be done over the phone with an agent.
-J.
-J.
Mar 21, 2024 | 2:38 pm
#4
Original Poster
Join Date: Apr 2005
Location: BOS,PIT
Programs: Marriott Lifetime Platinum, JetBlue Mosaic-2, AA Platinum
Posts: 560
FWIW - Using the exact same city pairs (not coterminals) I successfully SDFC'd my points booking online.
The issue was trying to change to a coterminal and to the IROPS flight via online.
The issue was trying to change to a coterminal and to the IROPS flight via online.