Join Date: Mar 2009
Location: NYC
Programs: AS MVPG, DL KM, Bee Six, Bonvoy Plat, Choice Plat, BW DS, Avis PC, Natl Exec, Greyhound Road Rewards
Posts: 20,050
AutoSlash is correct. The only self-service option on award tickets is to cancel. Anything else must be done over the phone with an agent.
-J.