JetBlue CEO Robin Hayes is Resigning
Jan 8, 2024, 8:13 pm
#1
Original Poster
Join Date: Jul 2021
Location: LAS
Programs: Hilton, Delta, Hyatt, MGM
Posts: 199
JetBlue CEO Robin Hayes is Resigning
It looks like according to CNBC, JetBlue CEO Robin Hayes is going to be resigning. Not sure how much of a difference it makes though, as he will remain on board of directors and serve a strategic advisor.
https://www.cnbc.com/2024/01/08/jetb...take-helm.html
https://www.cnbc.com/2024/01/08/jetb...take-helm.html
Jan 8, 2024, 8:47 pm
#2
Join Date: Sep 2010
Posts: 90
Funny, I got the news alert about this story on my phone right as I waiting to board a B6 flight today - what are the odds? 
Interesting timing for the move - I wonder if the old 'want to spend more time with my family' reason is the full story or not.
Interesting timing for the move - I wonder if the old 'want to spend more time with my family' reason is the full story or not.
Jan 9, 2024, 5:40 am
#3
Join Date: Dec 2008
Location: DUB-BOS
Programs: various
Posts: 3,693
He is being let go, evidenced by the fact that he is also leaving the board so will likely only be a strategic advisor for a short time. Looks more like 'gardening leave' to me.
This is long overdue, their performance under his watch has been abysmal. However replacing him with current COO does not bode well. Operations have arguably been the worst aspect of B6 for the past several years. Much more radical change is needed at B6 management
This is long overdue, their performance under his watch has been abysmal. However replacing him with current COO does not bode well. Operations have arguably been the worst aspect of B6 for the past several years. Much more radical change is needed at B6 management
Jan 9, 2024, 10:26 pm
#7
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
He is being let go, evidenced by the fact that he is also leaving the board so will likely only be a strategic advisor for a short time. Looks more like 'gardening leave' to me.
This is long overdue, their performance under his watch has been abysmal. However replacing him with current COO does not bode well. Operations have arguably been the worst aspect of B6 for the past several years. Much more radical change is needed at B6 management
This is long overdue, their performance under his watch has been abysmal. However replacing him with current COO does not bode well. Operations have arguably been the worst aspect of B6 for the past several years. Much more radical change is needed at B6 management
Jan 11, 2024, 9:46 am
#8
Join Date: Jun 2012
Location: New England
Programs: American Gold, Marriott Gold, Hilton Silver
Posts: 5,645
The only one in the C-suite (that matters in day to day operations, not including side things like JetBlue Ventures, or the chief tech officer which came from southwest.... you can make your own jokes there about the IT at both airlines) with any sort of airline experience is leaving? This oughta be fun and popcorn worthy.
Jan 17, 2024, 7:25 pm
#9
FlyerTalk Evangelist
Join Date: Nov 2005
Location: Phoenix, AZ
Programs: AA Gold AAdvantage Elite, Rapids Reward
Posts: 38,335
Jan 18, 2024, 2:42 am
#10
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
p.s. Your use of exclamation points is a bit excessive.
Jan 25, 2024, 1:04 pm
#11
FlyerTalk Evangelist
Join Date: Mar 2009
Location: NYC
Programs: AS MVPG, DL KM, Bee Six, Bonvoy Plat, Avis PC, Natl Exec, Greyhound Road Rewards Z"L
Posts: 16,726
Joanna Geraghty became COO in 2018. Since then JetBlue has declined in service and reliability. The WSJ ranked them 5 out of 9 in terms of operational performance in 2018, and they have declined ever since -- ranking dead last for the last three years in a row.
Why is the Chief Operations Officer being rewarded with a promotion after consistent poor performance?
-J.
Why is the Chief Operations Officer being rewarded with a promotion after consistent poor performance?
-J.
Jan 25, 2024, 9:21 pm
#12
Join Date: Oct 2002
Location: TOL
Posts: 749
Joanna delivered the operation the company had the resources to run. Poor results aren't always indicative of a poor leader (I don't have a personal opinion or knowledge of her specifically). Sometimes a poor outcome is what the leader is asked to deliver (in the form of being asked to optimize a different factor, like cost or revenue). If the board didn't like the results she was delivering, she would have been gone a long time ago and definitely not promoted.
Jan 25, 2024, 10:03 pm
#13
FlyerTalk Evangelist
Join Date: Mar 2009
Location: NYC
Programs: AS MVPG, DL KM, Bee Six, Bonvoy Plat, Avis PC, Natl Exec, Greyhound Road Rewards Z"L
Posts: 16,726
Joanna delivered the operation the company had the resources to run. Poor results aren't always indicative of a poor leader (I don't have a personal opinion or knowledge of her specifically). Sometimes a poor outcome is what the leader is asked to deliver (in the form of being asked to optimize a different factor, like cost or revenue). If the board didn't like the results she was delivering, she would have been gone a long time ago and definitely not promoted.
-J.
Jan 26, 2024, 2:38 pm
#14
Join Date: Oct 2002
Location: TOL
Posts: 749
Agreed. My point is just that she may be doing exactly what she has been asked to do by the board. Or she could be incompetent and the board is asleep at the wheel. I suppose we wouldn't know unless we were privy to board discussions.
Feb 7, 2024, 7:44 am
#15
FlyerTalk Evangelist
Join Date: Mar 2009
Location: NYC
Programs: AS MVPG, DL KM, Bee Six, Bonvoy Plat, Avis PC, Natl Exec, Greyhound Road Rewards Z"L
Posts: 16,726
And in an unexpected turn of events, Marty St. George (yes, the same!) has been named President of JetBlue: https://www.businesswire.com/news/ho...ent-of-JetBlue
-J.
JetBlue today announced the appointment of Marty St. George to be the company’s next president, effective February 26, 2024. He will report to Joanna Geraghty, JetBlue’s current president and incoming chief executive officer.