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2 hr flight, “express service”?

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2 hr flight, “express service”?

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Old Feb 2, 2023, 4:54 pm
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2 hr flight, “express service”?
I’m a AA flyer on my first JetBlue flight, DCA-MCO. They only have “express service,” which is just coffee, tea or water. Is this normal for a 2 hour flight?
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Old Feb 2, 2023, 5:09 pm
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Originally Posted by chazas
I’m a AA flyer on my first JetBlue flight, DCA-MCO. They only have “express service,” which is just coffee, tea or water. Is this normal for a 2 hour flight?
Will they not serve you something else on request?
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Old Feb 2, 2023, 5:10 pm
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Originally Posted by guv1976
Will they not serve you something else on request?
They made a second announcement express service only. You have to ask?
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Old Feb 2, 2023, 5:40 pm
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Originally Posted by chazas
They made a second announcement express service only. You have to ask?
You might have to. I can't imagine that the airline would be happy if the flight attendants did not sell booze upon request, so maybe you can get a Pepsi or some juice, if that's what you prefer.
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Old Feb 2, 2023, 6:37 pm
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Just returned MCO-DCA last week on JetBlue, (new C term much quicker and nicer experience btw) and they offered snacks (package of cookies or cheese-its) and Pepsi products available. Didn’t hear mention of express service at any point. Just a data point, not sure if more or less than expected service on the flight but seemed sufficient as only barely over an hour and a half flight time.
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Old Feb 3, 2023, 7:30 am
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That was not correct -- DCA-MCO should have gotten a standard full service (buy-on-board, full beverage, full snack). I encourage you to write in to JetBlue so others do not have to repeat this experience.

Originally Posted by koje581
Just returned MCO-DCA last week on JetBlue, (new C term much quicker and nicer experience btw) and they offered snacks (package of cookies or cheese-its) and Pepsi products available. Didn’t hear mention of express service at any point. Just a data point, not sure if more or less than expected service on the flight but seemed sufficient as only barely over an hour and a half flight time.
This is the proper service level for this route.

-J.
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Old Feb 3, 2023, 9:01 am
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Their Inflight Experience part of their website specifically says BOS-LGA is express service in the small print at the bottom. No other route was mentioned.
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Old Feb 9, 2023, 5:43 pm
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You got an express service because they were most likely catered incorrectly. I used to be at B6 and you got what you got. The company literally doesn't care about providing the correct catering. One time I was working in Mint and they gave me 30 bowls of shrimp and that was it. lol. My favorite part about not being at Jetblue is no longer being embarrassed.
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Old Feb 10, 2023, 9:13 am
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My mom was on a JetBlue flight recently and BOS-JFK and they said express service only. Their reasoning was short flight time and weather conditions.
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Old Feb 10, 2023, 9:50 am
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Originally Posted by Dracarys
My mom was on a JetBlue flight recently and BOS-JFK and they said express service only. Their reasoning was short flight time and weather conditions.
It used to always be express service on that route. Now I think it is hit or miss depending on, as your mother experiences, flight time and weather.

-J.
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