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Legit Compensation Request?

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Old Jan 4, 2018 | 3:34 pm
  #1  
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Join Date: Dec 2009
Posts: 39
Legit Compensation Request?

Understanding that the east coast is working its way through a blizzard, was wondering if it is worthwhile to ask JBLU for compensation for keeping my family and I at SJU airport from an entire day on a rolling delay (on and off aircraft multiple times).

Upon check-in, it was made crystal clear this flight was leaving. JBLU attendants and crew in SJU said the plane and crew was necessary at EWR for a flight tomorrow AM.

After multiple boarding's and off-boarding's, they cancelled the flight - 7 hours later. Is it worthwhile bothering or will they just blame the weather? Only really complaining as I could have stayed the extra night at the hotel, but being the flight was still 'ON TIME' the hotel was not willing to extend our stay at the current rate as they were expecting a conference today through tomorrow.
UALFlyer1986 is offline  
Old Jan 4, 2018 | 9:50 pm
  #2  
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Join Date: Jan 2016
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Originally Posted by UALFlyer1986
Understanding that the east coast is working its way through a blizzard, was wondering if it is worthwhile to ask JBLU for compensation for keeping my family and I at SJU airport from an entire day on a rolling delay (on and off aircraft multiple times).

Upon check-in, it was made crystal clear this flight was leaving. JBLU attendants and crew in SJU said the plane and crew was necessary at EWR for a flight tomorrow AM.

After multiple boarding's and off-boarding's, they cancelled the flight - 7 hours later. Is it worthwhile bothering or will they just blame the weather? Only really complaining as I could have stayed the extra night at the hotel, but being the flight was still 'ON TIME' the hotel was not willing to extend our stay at the current rate as they were expecting a conference today through tomorrow.
To me it seems like it really was weather. It really sucks that it ended up as a rolling delay with 7h of waiting. That said, you might be able to get some kind of a goodwill gesture from the Customer Service - trying reaching out to [email protected] .
klanfa is offline  


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